Were referred to a couple of companies and visited the Pollard Toronto showroom. We dealt with Mark and were very happy. He took his time to explain all the different options and provided us with a competitive price from the get go. We were having a difficult time deciding on type of window to select and colour and Mark provide great advice and even went out of his way to come to our house to have a look for himself. We are not used to this type of service when you are not doing a large job and it was very much appreciated. The windows were about one week later then date provided but was not an inconvenience. The installer that came was very professional, polite and cleaned up after the job was done. Without a doubt we would recommend Pollard and will be back again to deal with Mark.