I had a salt system and pool pump installed. $418.00+tax is an expensive labor charge for 1 hours worth of work. For example my Electrician charges $65/hour. Plus, after waiting for the glue to dry we started the system and one of the joints starting leaking. I proceeded to spend the next couple of hours working with caulking and tape to stop the leak. My efforts were unsuccessful and after multiple VM's and emails was able to secure an appointment for a technician to return and repair the leak 2 days after the initial install. The repair was finally finished at 8:30pm but the installer splashed glue all over my new pump and patio stones. I've been a loyal Pioneer customer for over a decade. I have had all underground lines replaced, purchased multiple pumps, salt systems, cells, filters, robot, etc and have always been happy. Unfortunately this wasn't the usual experience....and will be my last.
- Approximate cost of services:
- $2,500.00
- Company Response
Hi Jeff, We have tried to connect with you a few times to reschedule a visit and review all of your concerns, are you able to connect back with us? cwalychuck@pioneerpools.com - Courtney