Pioneer Family Pools

Swimming Pools, Spas & Hot Tubs
4265 Fairview Street Burlington ON L7L 5R9
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Linda/Dave in Hamilton
Linda/Dave in Hamilton
1 review Hamilton, ON
0/10

Not happy with pioneer pools

Pioneer Pool installed a new Liner for our in ground pool ,nothing but a night mare ,within a week developed a stain at the bottom of the pool exactly were they covered the drain,but of course they said it was our fault ,I voiced that I felt small pebbles under the liner and they said they would get in the pool and check it out (of course that did not happen )the following summer the water drained out of the pool right were the pebbles were ,paid $5600 ,IM just out the money and it has been nothing but stress ,no help from Pioneer pools

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Company Response

Hi Linda, sorry to hear you aren't happy. Sounds odd that staining would occur over the main drain. I would like to investigate and get some photos from you if that is possible. Please reach out to me at cwalychuck@pioneerpools.com.