- Approximate cost of services:
- $10,000.00
- Company Response
Hello Suzanne,
Thank you for your feedback on our services. It was a pleasure installing your kitchens, and we hope you enjoy them for many years to come!Cheers,
PEG Customer Care Team
Hello Suzanne,
Thank you for your feedback on our services. It was a pleasure installing your kitchens, and we hope you enjoy them for many years to come!
Cheers,
PEG Customer Care Team
Installation of a basement wall unit
Beautiful and functional is a perfect way to describe your wall unit. Using IKEA kitchen cabinets and a counter top is a creative way to transform your basement. It has been a pleasure working with you on your project, and we look forward to working on your kitchen!
All the best,
PEG Customer Care Team
Hi there,
Thank you so much for your kind review. We are so pleased that you are happy with our services, and that you love your kitchen. We have truly enjoyed serving you, and we look forward to working with you again.
All the best,
PEG Customer Care Team
Kitchen Cabinets, Countertop, Lighting & Dishwasher Install, Bathroom Vanity Install
Hi Ingrid,
Thank you for this delightful review! And thank you for the beautiful photos of your kitchen & bathroom. We will put them up on our website as soon as we can. Michelle & the PEG team absolutely enjoyed working with you & hope to do so again in the future. Enjoy your kitchen!
Cheers,
PEG Customer Care Team
Hi,
Thanks so much for your review and photos. Your kitchen looks beautiful!
Renovating a kitchen is a big decision in many ways, so being cautious is completely understandable.
Our crew and office staff enjoyed working with you and we're all so glad you're happy with your new kitchen. We hope you enjoy it for many years to come!
Cheers,
PEG Customer Care Team
Hi Christian,
Thank you for your kind review. We are so pleased that you chose PEG to install your kitchen, and even more thrilled that you are happy with our services. Your feedback encourages our team to continue to provide outstanding customer service to all of our customers. It was a pleasure working with you! Enjoy your kitchen!
Cheers,
PEG Customer Care Team
Dear C.F,
We are so thrilled that you are happy with your kitchen installation. It was a pleasure serving you. Enjoy your kitchen!
All the best,
PEG Customer Care Team
Installation of Ikea cupboards
Dear Kim,
Thank you for taking the time to provide feedback about our services. We are so sorry that you are disappointed with our services. Kitchen renovations can be chaotic even at the best of times which is why we always encourage our customers to follow the steps of our renovation process thoroughly. As mentioned to you in our corresponding emails, your designer omitted the first step which was having PEG take measurements of your kitchen. As explained, measurements are not just for the height and width of the walls but we also check if the walls are square and perpendicular. In your case, we would have been able to advise your contractor and designer on what needed to be done to prepare your walls for your installation as your walls are curved and also not perpendicular.
We acknowledge, with regret, that your kitchen installation took longer than anticipated which is why we refunded half of the cost of your installation. And though there was a delay, we have completed your kitchen installation as contracted.
At PEG, we take responsibility for correcting any errors that may occur during installation and we take pride in the fact that we have never walked away from a job, including yours, in the 27 years that we have been in business.
Sincerely,
PEG Customer Care Team
Hi Ivan,
Thanks for your feedback, we really appreciate it! We look forward to working with you again.
Hi JoAnne,
Thank you for taking the time to write us such a thoughtful review! We are so glad that everything went well. We look forward to working with you again in the future.