We recently moved into our new home and worked with Invision to refinish our hardwood floors (there was extensive scratching and damage from the pets of the previous owners). Based on tight timing between closing on the property and our move-in date, we had a tight window of time to complete the work. Right from the first discussion with Invision, Dov and Roy were both extremely helpful and knowledgeable – and fully committed to work within our required time frame. They managed the timeline and their work crew, ensuring all was taken care of. To our delight, they finished 1 day early! Our family loves the result of the refinished floors, it has added a wonderful touch to our new home! Thanks to Dov, Roy, and the entire Invision team for your outstanding commitment to customer service, and expertise and knowledge to help guide our project - you were a pleasure to work with!
- Company Response
Hi Hugh-Congratulations of the successful move in of your new home.
Certainly timelines were tight, furthermore the space was unavailable for us to see before the actual start date. That's alone is rare and requires greater precision on our part.
Your responsiveness to our ways and needs proved very helpful. You deserve credit as well for your role allowing us to come through.
Preselecting the colour was critical, which you did well, saving delays or unknown obstacles.
Dov, Roy and the Invision team.