Consumers Choice Home Improvements

Formerly Consumers Choice
Windows & Doors Installation & Service
Toronto ON M1X 1B7
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Windows & Doors Installation & Service
Consumers Choice Home Improvements
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66%

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Reviews for Consumers Choice Home Improvements

Average customer rating:
9 10 (854 reviews)

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Becky in Thornhill
Becky in Thornhill
1 review Thornhill, ON
10/10

Patio Door Replacement and Storm Door Installation

My partner and I just bought a gorgeous fix me up home and we thought it would be wise to start with the things that would help us save some money so we replaced the old Patio Door and installed a storm door with Consumers Choice. What a marvelous idea that was - best decision we could have made. My partner and I have been recommending to all our family and friends to do renovations now while the EcoEnergy Grant is available. (Take what you can while you can) that is my motto. We did our research and found that Consumers Choice has been in the business over 25 years and back their years of service with an exceptional rating with the BBB. We found that their service and workmanship definitely speaks for itself. We would like to give a big round of applause to our sales rep Alex and our installation crew Dale and Brandon and of course all the lovely ladies in the office. Cheers!!

Approximate cost of services:
$1,500.00
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Dorthy in Oshawa
Dorthy in Oshawa
2 reviews Oshawa, ON
10/10

windows

I recommended Consumers Choice to my neighbor and showed her the fantastic work they did but she went with someone else and after seeing the work they did for her and the headache she went through with them I realized what a great company I dealt with. I called my sales rep Alex out to see if he could give another quote to re-do the work that this other company had done and he definitely went above the call of duty. He was sympathetic to her issue and offered her advice on how to handle the other company and gave her a great deal since she was basically starting over. I was proud to be a part of the solution for her and after all was done and she experienced the pleasure of dealing with a great company I had to say….”I told you so!! – You should have listened when I recommend them in the first place” Consumers Choice and Alex were able to give my neighbor that fairy tale ending when it came to her bay window replacement. Consumers Choice is a great company….their sales rep Alex is a great representation of what a sales person should be. I am pleased to refer Consumers Choice and Alex to anyone.

Approximate cost of services:
$3,500.00
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Alexander in Woodbridge
Alexander in Woodbridge
1 review Woodbridge, ON
10/10

New front door

I was referred to Consumer's Choice by a friend and was more than satisfied with the entire process from start to finish. My meeting with the salesperson was very relaxed and he was very knowledgeable. His opinion was very helpful in assisting me with selecting a door that matched my home.

The installers were professional and extremely efficient in installing my door.

Overall, Consumer's Choice offers very affordable high quality products and has exceptional customer service.

Approximate cost of services:
$4,000.00
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colin and shireen in scarborough
colin and shireen in scarborough
3 reviews Scarborough, ON
1/10

replacement of front door

New front door in Feb. Door was not fitted properly. Lucas came out twice still not done properly. Inspector came out advised was not done properly. Said we need shimming and plum. We had new frame work done on outside of door we did not touch the door. Lucas came over a 3rd time and walked away when he saw the frame work. They will not honour inspectors word to install and shimmer properly. Very angry and dissatisfied with this company. Would not recommend to any friends or worst enemy. Still waiting for door to be fixed properly. Ruth the manager was dishonest said parts were ordered but were not.

Approximate cost of services:
$2,100.00
3 of 3 people found this review helpful.
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Company Response

[removed - ] has advised us that his concerns mentioned above have been resolved and the customer has posted a 10 star review for us on October 18th expressing his satisfaction with the service received.

Please see our response below to this customer’s second review posted October 18th, 2009.

The matter concerns a service, which falls under the manufacturer’s warrantee requirements. This service was not dealt with as quickly as the customer had wanted for the following reasons. A factory defect was suspected. Following the manufacturer’s attendance to the customer’s premises, the defect was confirmed. It was decided that an adjustment to the door was not in the customer’s best interest nor did it satisfy the level of service we choose to offer our customers. Instead, the manufacturer elected to remake and reinstall the customer’s complete entrance system. Unfortunately, this custom manufacturing takes at least 4 – 6 weeks, but on this occasion, it was the right thing to do. The outcome is that the customer is now happy. Yours sincerely, Sab Cipro – Installation Manager Consumer’s Choice Home Improvements ”

raj in Scarborough
raj in Scarborough
1 review Toronto, ON
10/10

Windows

My family and I have been in Canada for 1 year. We needed new windows to keep out the cold. We spoke to a few people but it was very confusing. Then we invited a Consumer's Choice man to come visit us. He was very patient and explained everything. We were entitled to a government grant and a tax credit! We would have nver know this.

Thank you to Consumer's Choice for treating us with respect and dignity.

Approximate cost of services:
$2,000.00
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Xavier in Toronto
Xavier in Toronto
1 review Newmarket, ON
10/10

Energy Star qualified windows

I recently had Consumers Choice install 15 Enersave, Energy Star qualified windows into my home and I would like to take this time to thank you for the excellent work that your company did. I only send letters to those companies which either meet or exceed my stringent standards and Consumers Choice definitely did. My friends and family often ask for my opinion and advice when it comes to renovations or remodelling because of my attention to detail and my knowledge of home building and renovations. I expect anyone working on my home to provide me with contractors that not only take pride in the work that they do but have that old world craftsmanship as well - which is a rare commodity today.

When I met Larry Breslow who in my opinion did an excellent job selling me on the company and the windows, he assured me I would get the best installers - and I did.

Brendan and Rob did a great job. I went with a "brick to brick" installation everything from the removal of old windows to the installation of the new windows went great. Since my installation was completed I've had several people knock on my door and asked me whom I used to install the windows. I would strongly recommend Consumers Choice, and a special thank you to Larry, Brendan and Rob - the industry needs more professionals such as yourselves.

Approximate cost of services:
$6,000.00
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Hubert Naraine
Hubert Naraine
2 reviews Scarborough, ON
10/10

Windows Replacement for Whole House

We had our windows replaced in our last home by Consumers Choice and wish we could have brought them with us. Our new house builder windows and cannot compare. We are
Planning on replacing our windows again with them in the future. We did contact Consumer to install a storm door with us and our previous sales rep Mike came back out. He did not only remember us but also recollected the conversation we had the last time we met. Consumers Choice offers great service and the friendly, family unit they share out surpasses all the competition.

Rachael Naraine

Approximate cost of services:
$10,000.00
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Samantha in Oshawa
Samantha in Oshawa
1 review Oshawa, ON
10/10

replacement window & door

I just wanted to thank Consumers Choice and Gary Boduryan for a job well done. We are very pleased with our new storm door and front window. Your recommendations have truly added value to our home. As discussed we will be calling Consumers Choice again for the remainder of our windows. Also we would like to thank the installer Phil, he was very professional and courtesy.

Approximate cost of services:
$2,300.00
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Renee in Whitby
Renee in Whitby
1 review Whitby, ON
10/10

front entrance door

This is a letter i recently sent to the owner of consumers choice. The employees of consumers choice definitely go above and beyond the call to help costomers with questions and concerns. I wanted the owner of the company to know this and potential customers. Our new door is gorgeus and even though you are not the cheapest on the market, your service definitely made it worth it you can certainly add one moe satisfied customer to your list. We will not hesitate in recomending your firm to our friends and aquaintances.

Approximate cost of services:
$2,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Consumers Choice Home Improvements

Categories: Windows & Doors, Siding, Shutters & Blinds, Windows, Doors, Shutters and Blinds, Siding. Our customers are our best sales people and our business is built on your recommendations, therefore your satisfaction is our primary goal. Consumer's Choice Home Improvements follows a "High Volume, Low Mark Up Policy", that means ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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