Consumers Choice Home Improvements

Formerly Consumers Choice
Windows & Doors Installation & Service
Toronto ON M1X 1B7
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HomeStars
Windows & Doors Installation & Service
Consumers Choice Home Improvements
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66%

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Reviews by rating (past 12 months)

Reviews for Consumers Choice Home Improvements

Average customer rating:
9 10 (854 reviews)

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Mario in
Mario in
2 reviews Brampton, ON
10/10

New Windows

This is my second time using consumers choice and they did an amazing job replacing my old windows to more modern windows. They are very professional and reliable. I have recommended to my parents and they loved there work. I would recommend them 100%

Approximate cost of services:
$6,700.00
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Company Response

Thank you so Much Mario for your feedback and glad we are so glad that your a Happy Customer

Best Regards
Management

George from Ajax
George from Ajax
1 review Ajax, ON
10/10

Porch enclosure

Our porch was enclosed by a great father and son team. They called before arriving to let us know when they would arrive. We were surprised at the speed which the enclosure went up and it looks great. The double doors were suggested for moving furniture in and out. Great feature. Great work. Great results. Thank you.

Approximate cost of services:
$2,400.00
1 of 1 people found this review helpful.
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Company Response

Thanks George we greatly appreciate your feedback and glad your pleased with our product and workmanship. We look forward to doing business with you again in the near future.

Best Regards
Management Team

Private User
Private User
Private User reviews Vaughan, ON
9/10

Basement window replacement

Had a pleasant experience overall. Installer was polite and professional. Also left me with some extra caulking should I wanted to fill any or my other windows. Product is well constructed.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Jack in Thornhill
Jack in Thornhill
1 review Vaughan, ON
10/10

Window replacement after great door replace.

A few months ago, after seeing these guys at last year's Home Show, we had a new front door installed. It was a wonderful door and a superb install and excellent customer service and follow up. When it was time to replace some of my windows I had to call Dave Hunter again since he had arranged for the door. After some research and alternate quotes, we have signed up for our new windows and expect we will be doing more of this at a later date.

Approximate cost of services:
$3,000.00
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Company Response

Thank you Jack for your feedback and business we all greatly appreciate it here at Consumers Choice Home Improvements and glad that we have chosen to do all your future Home Improvements.

Best Regards
Management

Teresa
Teresa
3 reviews Toronto, ON
10/10

Windows

Had my windows replaced quite pleased with the job
From the sales representative to the installers very happy with the result. Only one thing try to clean the glass somehow it looks streaky I've tried different solutions somehow haven't found the right one.

Approximate cost of services:
$8.00
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Teresa
Teresa
3 reviews Toronto, ON
10/10

Windows

They did a wonderful job very clean installers.
Only one thing the glass no matter how I clean it it looks stricky aside from that very happy with the windows.
I would recommend them to anyone who needs windows.

Approximate cost of services:
$8.00
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Company Response

Thank you Teresa for your Positive Feedback and we appreciate your business and look forward to serving you again in the near future along with your friends and family.

Much Appreciated
Management

Corinne Moore
Corinne Moore
1 review Toronto, ON
2/10

New Doors

We had new doors installed in early March. While we are generally pleased with the doors there were a couple of small problems that required follow-up from the company. It's nearly two months later and we've had 4 visits and 2 appointments where they didn't come and didn't call during the scheduled time - leaving us waiting for more than 3 hours. We are still waiting for matching pieces of the door lock. Dealing with the Service Department is always difficult. They are generally unaware of the status of our project and unsympathetic at our frustration about missed appointments. I'm sure if the original installation had been successful, we would have been completely satisfied, but given the many difficulties with their service staff, we cannot recommend using this company.
Update: The final issue has been resolved and we are satisfied with the doors. The company reached out after the original review was posted and expressed regret for the confusion in completing the project.

Approximate cost of services:
$4,000.00
1 of 2 people found this review helpful.
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Company Response

Hi Corinne. Thank you for your feedback. I apologize for the issues you experienced. We made an entry error in our service request and could have done a better job taking care of your issues. I know you were satisfied with our product and installation except for the hiccup at the end. I hope you will accept our offer to make it up to you.

Best Regards
Graeme Knight

Jeffrey Wimbauer in
Jeffrey Wimbauer in
1 review Toronto, ON
10/10

Front door, bedroom and stairway windows

We called Consumers as a relative used them and they were very professional and courteous. We found ours sales rep to be very knowledgeable. The installers were great and very professional. They took away all the garbage, showed us everything that was wrong and how the products we bought were better. They cleaned up and left as if they were never here. I will be getting more windows from Consumers next year!

Approximate cost of services:
$9,000.00
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Company Response

Thanks for your great review Jeff it was our pleasure working with you and we are glad to know that we will be your future Home Improvement choice.

Best Regards
Management

Doug
Doug
3 reviews Toronto, ON
10/10

Window replacement

The two fellows arrived as scheduled. They were conscientious, friendly and careful. They always answered my questions as to what they were doing. They cleaned up the debris. No issues. The windows look great. Had some good rainstorms and no leaks.

Approximate cost of services:
$5,500.00
0 of 1 people found this review helpful.
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Company Response

Thank you so very much Doug for your great review and were glad we were able to solve your concerns

Thanks again
Management

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Consumers Choice Home Improvements

Categories: Windows & Doors, Siding, Shutters & Blinds, Windows, Doors, Shutters and Blinds, Siding. Our customers are our best sales people and our business is built on your recommendations, therefore your satisfaction is our primary goal. Consumer's Choice Home Improvements follows a "High Volume, Low Mark Up Policy", that means ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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