We had the windows installed in August. Our experience was really positive, from the first day we’ve met the Sales guy, to the installation. As we met the Rob before we moved into the house we had some time to think and chose the company we want to go with. Rob followed up with us when we have not made the decision yet, but he was not pushy and gave us time to think. When we made a decision and went back to Rob several time with different questions and he was very quick to answer them. Rob also recommended us to visit show room where we could see different windows and door. The communication with the office was also good. They told us right way that it would take 8 weeks to manufacture the windows as we had to replace all the window in the house. The end of 8 weeks fell into our vacation and I told them that than we had to move the installation after our vacation. They schedule the installation on Monday right after our vacation. We didn’t have a chance to confirm if everything would go as scheduled as we returned home on Saturday but installers showed up on Monday and as they promised finished the work within 3 days. They worked quick and removed all the garbage.
We are completely satisfied with the experience we had from start to finish. We’ve got all the necessary details from Rom, we knew that the trip would be wooden and liked it. The measurement was perfect, all the windows fit exactly as they supposed to fit. I cannot say anything about the quality of windows as it needs some time to figure out if how well it keeps warm air in winter, but the soundproof of the house improved. We still hear the noise from the road nearby, but it is much better now than with old windows. It is too hot outside, but I think with new windows our house is cooler now with the same AC settings.
- Approximate cost of services:
- $14,000.00