Nova Heating & Sheet Metal Ltd

Heating & Air Conditioning
663 3rd St W North Vancouver BC V7M 1H1
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Heating & Air Conditioning
Nova Heating & Sheet Metal Ltd
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78%

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Reviews for Nova Heating & Sheet Metal Ltd

Average customer rating:
9.1 10 (11 reviews)

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Jackie in Toronto
Jackie in Toronto
3 reviews North Vancouver, BC
0/10

Furnace Installation

This company was rude and unprofessional. The furnace installed was too big for my house and the space where it was installed. Terrible installation. It was a cheap furnace that has not survived well at all. The two different service calls I have had for this furnace have both said the same thing. Needs to be replaced at about 12 years. This is after service calls to keep it going. It has become a danger to my home and me. The cold winters with your furnace not working is not enjoyable. Would never recommend them. The water heater they installed was leaking before 8 years. One big nightmare.

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Company Response

This review is from Toronto but we work in the Greater Vancouver area. Do you perhaps have the wrong company?

Trevor
Trevor
1 review North Vancouver, BC
10/10

Air Conditioner

Travis and his team were very knowledgeable and efficient. Nova offered great value and we’re very happy with the results!

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Tomcat in West Vancouver
Tomcat in West Vancouver
1 review West Vancouver, BC
10/10

Real Experts

We have been using this company since 1997 (was recommended by our contractor when we did a major reno) - they are not the cheapest but they know what they are doing - complete sheet metal build for furnace, hot water tank and a major installation for a super high filter system for our kitchen "fan". Our hot water tank started leaking on a Friday (that's when i noticed it), they came out on Saturday to take a look and by Monday we had a new tank installed and working (and the access to our house is not easy). We highly recommend this company.

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Dale in West Vancouver
Dale in West Vancouver
1 review West Vancouver, BC
10/10

Quick and inexpensive repair of Lennox furnace

Furnace stopped working at start of heating season (end of Oct). Nova Heating was able to get to our house and repair same day. My mother-in-law was at the house and commented how friendly repair person was.

I have used them in the past over the last 15 years, with equally positive experiences, for example:

1) they told me how to repair my furnace on my own (replace heat sensor .. pre all the you-tube DIY vids)

2) Came to site and diagnosed hot water tank, and provided tips for DIY furnace and hot water tank operation + maintenance, but then charged nothing and referred job to another company who was more familiar with the brand of hot water tank installed in our house.

Other experiences with other larger firms was much more negative:
1) technician never showing up to site to perform quoted work (over numerous rescheduling efforts) and
2) Replaced water heater company charging for permit that was never taken out (until a week later when I questioned them for a copy of the permit). (red van firm)

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Company Response

Thanks for the review Dale. Being a family run business we always want to ensure our clients feel they are in good hands and have a positive experience when using our services. We look forward to helping you in the future with your HVAC needs.

Cheers

Mel W in Langley
Mel W in Langley
1 review Langley, BC
10/10

Love my New A/C

I recently had a samsung split air conditioner unit installed and I LOVE it. Travis was very professional and quick to resoond to all of my 100 questions and numerous phone calls. ?
I highly recommend the Nova Heating team as I’m extremely satisfied with the customer service and the product.

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Company Response

Thanks for the review and your business Mel. Hope you are enjoying you Samsung air conditioner during the hotter months.

Catherine Nielsen in Vancouver
Catherine Nielsen in Vancouver
1 review Vancouver, BC
10/10

Gas fireplace

My family has been contracting Darryl's company Nova Heating for years ! Always knowledgeable, helpful and efficient. Travis helped us out recently and clearly these are family traits. Thank you Nova Heating, Catherine Nielsen (nee Hargreaves)

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Company Response

Thank you for the kind words Catherine. We greatly appreciate it and your business.

Nova Team

Peter Harris in North Vancouver
Peter Harris in North Vancouver
1 review North Vancouver, BC
10/10

Installation of New Natural Gas Supply Line, New Furnace and Hot Water Heater plus other plumbing issues

I contracted Nova Heating to carry out the above work at our home in North Vancouver. The installation of all new facilities was carried out by Travis and his assistant efficiently and to original cost estimates. Secondly on detecting issues with our main gas line into the house I again called Nova Heating to remediate. Travis reviewed the issue, recommended remediation and performed the work with our home being back online in less than 24 hours. I would without hesitation recommend Nova Heating for your home heating needs.

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Edmund Wu in Toronto
Edmund Wu in Toronto
1 review North Vancouver, BC
10/10

Air Conditiong

We are very satisfied with the purchase and installation of a central air-conditioning system a couple of days ago. The installation work by Travis and Greg was carried out in a professional manner. Travis showed me how the A/C system would be installed beforehand, how it operates, and how to use the now combined A/C and furnace thermostat. He also answered my various questions clearly. Over the years, Nova Heating has installed for us a new furnace, a new water heater, and now a central A/C system, which speaks for my confidence in them and their reliability. I have no hesitation to recommend Nova Heating to others.

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Nick O in North Vancouver
Nick O in North Vancouver
1 review North Vancouver, BC
10/10

New Furnace

When our old furnace reached the end of its life a friend recommended Nova Heating. Their quote was competitive and their staff was knowledgeable, friendly prompt and efficient. They were the only company I had quotes from who knew about an upcoming Fortis rebate.

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Patryk in North vancouver
Patryk in North vancouver
4 reviews NORTH VANCOUVER, BC
10/10

Hot Water Tank

We have done a complete reno at my mom's house and for some reason the hot water tank was not working properly. We called Nova Heating and one of their guys came by the same day, spent about an hour and got it working. We were so happy with how quick it got fixed we even tipped him a bit. Definitely would recommend them to others.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Nova Heating & Sheet Metal Ltd

We've been making warm friends on the North Shore for over 67 years! We install furnaces, water heaters, fireplaces, air conditioners, and other gas appliances. We also do metal work, duct cleaning, and gas fitting. Please phone us for a free estimate.

CATEGORIES
Heating & Air Conditioning
WEBSITE
https://www.novaheating.ca/
PAYMENT METHOD
E-Transfer, Cash, Cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
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