NEVER AGAIN- I hired Nortown Paving to pave my driveway in 2011. Only 2 months later my driveway was completely cracked in many different areas. Cracks ranging as thick as 1/2 inch wide and 8 feet long. Sam Volante (owner) would only repair it with driveway caulking filler. i paid for a new driveway (not a repair job) . why would a professional company only repair the cracks with caulking (which looks horrible) and not replace it as should be. Mr. Volante would not return any of my calls and when speaking with him was extremely rude and arriogant saying he would not replace it. Only until issues involving numerous letters to Nortown, my lawyer and BBB, Nortown came back to pave it again a year later in 2012 (at the end of my warranty). 3 months later, my driveway once again, is completely cracked again in all different areas- exactly same as before. Nortown will not return my calls as my 1 year warranty is expired. I have never experienced a more unprofessional company who has no regard for customer service and customer satisfaction. i would never recommend Nortown Paving to anyone.
- Approximate cost of services:
- $2,400.00
- Company Response
Dominic, Nortown Paving & Construction Inc. replaced your driveway at no charge, even though we explained that you needed a full excavation to deal with the mature trees and root system. (You did not Agree) After we replaced your driveway under warranty the same problem occurred, there is only so much that can be done, Thank you for the feedback God Bless