NewRidge Refinishing Group Inc.

We wanted to re-finish original 1960s hardwood that had broadloom over it for many years. This was my late mothers home and we were cleaning it up to sell. I requested a few quotes and ended up choosing New Ridge. bases on their good ratings here. We received excellent service from Scott and Sebastian. Everything went as scheduled and the floors look amazing!

I highly recommend New Ridge for their professionalism, and quality of work.

Honest 3.5 stars (decent if not fantastic).

On the positive side: very responsive, persistent and interested even in a small job (which mine ended up being - laying one layer of hardwood floor on top of existing subfloor in a room of about 144 sqf). Helped to source the flooring during the lockdown, when it was next to impossible to find a supplier. Reliable, turned up on time, did a clean job and cleaned up afterwards. The whole job only took a few hours.

On the not so positive side: The end result.
The floor was laid starting from the sides of the room, towards the middle, which resulted in a gap in the most visible spot right in front (which has been filled with wood filler when we pointed it out). When they arrived, the crew asked where the cabinets would go (the room was a kitchen), as we assumed, for some purpose (such as, to put the more knotty boards where they would not be visible). As it turned out, we have wonderfully smooth and near to perfect flooring under the cabinets, and all the really dark knots (some of which do look like splashes of ink) bang in the middle, on display. The worst of these (one floorboard) has been replaced upon our request before the crew left (there was still one whole pack of flooring left, so it was not for lack of material).

Overall opinion: would employ them again, just bear in mind you have to stand over them and oversee the work in minor detail (which we failed to do).

I can't say enough good words for the service they did in my floors. Engineered hardwood, with some pretty darn bad water damage and scratches all around.

Scott was amazing to deal with from day one. Very thorough and upfront with everything.

The service was done by Sebastian and his son and let me tell you, what an amazing guy to deal with. Also very detail oriented and very thorough.

I would recommend them to everyone, no questions asked.

We are thrilled with the job NewRidge ReFinishing did on our floors and stairs for the entire house. Scott responded promptly with all the questions we had. Lory and her partner were very thorough on explaining the steps in doing the job and they finished on time and cleaned up at the end of each day. They even installed the baseboards where it was needed. Our floors and stairs look brand new and it really brighten our place. We feel so lucky to find them I will recommend NewRidge to anyone that is looking to get there floors refinished. Thanks to NewRidge for a great job!

New Ridge Refinishing Group was one of three companies that Homestars recommended to me in July 2018. I contacted the recommended companies, but only Lory at Homestars got back to me in a reasonable time with a price that was well within my estimated budget. She, along with two of her people completely sanded and refinished the floors beautifully within a short period of time. A few days later after the floor was dry, I phoned Lory and inquired if they might be available to put my bedroom furniture back in place because I didn't have anyone else. I live in Oshawa and she stated that they would not be able to come until about 8 o'clock that evening because they were just finishing a job on the west side of Toronto. They came a little bit earlier than that, and then they had to drive back to Toronto to go home. That is typically what a family business is all about! To all the people at NewRidge and especially Lory, thank you again. Also, I apologize for taking so long to write this review. Ron

Had floor replaced in 2 rooms. On had a sloping and poor structure. The service was fantastic. The team are thoughtful and extremely professional and informative. Excellent quality of work. Thank you Sebastian. Highly recommended.

Our upstairs floors are original to the house (1967) and were last re-finished 10+ years ago. The last re-finishing was so bad, the varnish was peeling off within a couple hours. The New Ridge team came in and refinished the floors, and painted the original baseboards. It feels like a whole new house!

I had an old carpet on my stairs and when it came the time to renew we decided to refinish the stairs in wood.

We received three quotes and selected NewRidge Refinishing. Scott and John were great dealing with during the estimate phase. Cost and expectations were clear throughout.

John and Balint worked for two weeks and completed the work in time and with great quality. They took pride in their work and ensured we were happy with the final product. John and Balint were great to deal with and part of the family for two weeks.

We live in an old Toronto house that desperately needed to have new flooring to replace the original oak. Mr. Sandman Sebastian and his team were absolutely fabulous, right from Sebastian coming to our house to meet us, giving us good advice on our product choice and preparing a quote. I wish I had more flooring and/or a bigger house just to have Sebastian take care of us. A wonderful experience!!

Excellent job on refinishing two bedroom floors. This was a last minute, quick turn around required project. I had to get the floors done before I had cabinets installed and Sebastian made sure to get us in quickly and to do it with the least amount of inconvenience. They were super clean and very hard working. The floors look amazing and all was done in the time required. This is the second time that I have had Sebastian in and I know that I will have him back again for other work. Excellent job!