NewRidge Refinishing Group Inc.

Floor Laying & Refinishing
Toronto ON L4J 7L2
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HomeStars  >  Stair Builders in Ancaster  >  NewRidge Refinishing Group Inc.  >  New stairs & Refinishing
Alex in Toronto
Alex in Toronto
6 reviews Vaughan, ON
10/10

New stairs & Refinishing

We ripped up the carpet on the stairs when we moved in and realized half the stairs were fine, but the landing and up were just awful (see photos). This house is nearly 100 years old and those stairs looked like it.

We called NewRidge and got a reasonable quote in a prompt fashion from Scott. We wondered whether it was possible to install new stairs and a landing over the ugly ones to match the grain and colour of the first flight.

Joe installed the stairs in an efficient and excellent manner. He corrected the backwards tilt of the staircase due to settling and finished the job in half a day, including a thorough clean up.

Sebastian then did the staining and varnishing. We cannot express how grateful we are to him for taking the time to carefully match the colour. Af first it looked great, but then dried to a lighter shade overnight. He returned the next day with a new stain and redid the entire job! This time it was dead on -- you cannot tell the difference between the two stain colours (one applied in 1921 and one applied this week!)). We appreciate his dedication to his work and to ensuring customer satisfaction. It seems like a miracle to us.

Sebastian even quickly sanded and varnished the old stairs for no extra charge to freshen them up compared to the new ones. This made the job really complete. Our staircase is a beautiful and seamless mix of new and old. We love the colour, we love the satin finish, and we love the sturdiness and quality of the new stairs.

Cheers to NewRidge's team of helpful, prompt, and dedicated employees. We couldn't have had a nicer experience! Highly recommended.

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Nothing. Really excellent service and quality.
Any advice to offer fellow homeowners facing a similar project?
Definitely call NewRidge!
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Company Response

Thank you Alex for the kind of review and referrals. It was definitely a pleasure for us as well to work with you on this project. Hopefully we here from you again soon.