New Canadian came to install a toilet and convinced me to do a backwater valve instead. Little did they know what they were in for - the pipe diameter in our house was non-standard and they couldn't procure the right valve. They got the job done, but I was surprised they had never seen a non-standard pipe before and knew so little about non-standard stuff. Made me think they are not really the "master plumbers" they might purport to be. Nonetheless, a decent job and no hard feelings. I have since discovered other more experienced plumbers that I will use in the future.
- Approximate cost of services:
- $1,400.00
- Company Response
When we came out to your site to install a new back water valve, we discovered that your main drain in the basement was completely all new 6" PVC pipe which is not up to Code according to City Standards. If the work on your main drain was performed by another plumbing company or certified company, they would have never installed 6" PVC pipe; rather, they would have installed 4" PVC pipe as per City code. For this reason, we had difficulty obtaining a 6" back water valve as it is not approved by the City.