Furnace/humidifier leak diagnosis
Our furnace with humidifier was leaking pretty badly and we wanted to get someone up to give us a diagnosis. The company we have used in the past had come out first, but was not able to determine the cause and charged us $40 for the house call.
We called Natural Choice next because they are still listed on the (going bankrupt) Sears website for furnace service and we knew the previous owners had the furnace purchased and installed with Sears. We got an immediate call to book an appointment and we were told it would be $100 for the housecall regardless of the time spent in diagnosing the problem. We found the price a bit steep to be honest, but we went ahead and made the appointment. Service was friendly, prompt and on time. We were given a couple of easy
solutions to try which hopefully help and we were told if it doesn't work to reach out again, that it could then be a manufacturers issue. Very pleased with the service received, and would call them again.
- Approximate cost of services:
- $112.00
- Company Response
Hello Steph, we feel for clients that are left out there with companies that have closed their doors or maybe won't return their call after the installation. We are happy to step in anytime needed and alleviate the stress of non working systems. That is too bad the technician before ours wasn't able to figure out the issue for their service cost, we do provide a cost before we attend and so glad that our technician was able to get everything working for you in one visit.