1 review Newmarket, ON Joined 2020/05/27

10/10

Appliance Repair review in Newmarket

05/27/2020

Just before Covid-19 started we bought a new dishwasher and decided that we would install it ourselves. After receiving the dishwasher and watching numerous YouTube videos we realized that we may have bitten off more than we could chew. We live in a condo that was built in 1970 and the copper plumbing did not match any video we could find. After many arguments we decided to call our appliance repairman to see if he could help us install our dishwasher. Due to Covid-19 he wasn't working so we had to find a plumber. I chose Mr. Rooter due to good reviews and I can happily say that those reviews weren't just right, they may have been understated. Immediately after calling them I was told that they could have someone there in 1.5 hours, which was fantastic. What was also fantastic is that it was Charlie who arrived. Covid-19 was still in its infancy in Ontario, but I not only received a text message that he was on his way, but also when he arrived so that I could unlock the door and he could enter at a safe distance. Mr. Rooter had already taken the necessary precautions for their plumbers and Charlie had all the PPE required. He looked at our hook-up and told us immediately that our copper pipes were very outdated and that that he would have to change them out in order to install the dishwasher. I won that argument with my husband by the way. Charlie and I chatted periodically throughout him installing the dishwasher and he was pleasant, able to answer all of my questions, laughed while I made jokes that I was so glad my husband was wrong and guaranteed that if it were to ever leak that Mr. Rooter warranties the installation for 1 year. I will not only call Mr. Rooter for all of my plumbing needs, but I will also request Charlie again if it can wait and is not an emergency.

Job Price

Approximate cost of services:: $400.00

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Company Response: Hello D. Pancer, Thank you for posting this review for Mr. Rooter Plumbing. We are pleased to hear about the professional and friendly service you received! We appreciate that you would recommend our plumbing services to others, and thank you for choosing Mr. Rooter as your local plumber! Have a wonderful day!

More about Mr. Rooter Plumbing of GTA

PAYMENT PLANS AVAILABLE!!
- No Payments, No Interest for 3 Months, with affordable monthly deferred payment plans Available!

Family Owned and Operated. Local Company Built on 50+ Years of Plumbing Experience. All of our locations are equipped with the resources, knowledge, technology, and expertise that Mr. Rooter Plumbing has perfected in our nearly five decades of service. Since 1970, we have built a reputation for excellence, honesty, and commitment to our craft. Each location cares about maintaining the Mr. Rooter Plumbing reputation and expectations. Get a licensed, insured, and trained plumber on the job from our locally owned and operated company!

Every customer's individual needs are important to us at Mr. Rooter. Our focus is to provide a quality combination of plumbing and drain services and products.

Mr. Rooter Plumbing COMPANY HELD LICENSES: TORONTO MASTER: P1735 TORONTO CONTRACTOR: T94-0239829 BRAMPTON MASTER: P1735 BRAMPTON CONTRACTOR: W99MP0386 98

Our Services include: Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High-Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers, and testers; Septic Refurbishment.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing Toronto arrives on time, consults with you, and works rapidly and efficiently while respecting your Toronto home. Our courteous Toronto plumbing professionals don’t leave a mess for you to clean up. Your plumbing emergency repairs are done right for you the first time! It’s all part of our customer service-focused philosophy. Mr. Rooter Plumbing Toronto stands behind every service we provide.

Mr. Rooter Plumbing Toronto is THE emergency plumbing and drains service specialist to call for all your plumbing and drain work. For prompt emergency 24/7 service in Toronto call (416) 699-8623 now!

The preferred choice for Toronto plumbing and drain cleaning! Our plumbing and drain specialists strive to provide the best plumbing Toronto has to offer:
1) Same Price, Any Time, Any Day: Never be surprised with an unexpected bill with our flat rate pricing. This means no additional charges on Saturdays, Sundays, nights, and holidays. We believe that providing quality service at reasonable flat-rate prices gives Toronto homeowners the confidence they need to make the right choice.
2) Plumbing Camera Inspections: Mr. Rooter Plumbing Toronto will show you the problem – even if it’s underground - so you can make an informed decision. Our professional Toronto plumbers take the time to ensure you understand the issues and what to expect.
3) Upfront Pricing: Our Toronto plumbers always explain what they are going to do - before any plumbing or drain work starts. Don’t be caught off-guard with unexpected charges. We set the price and stick to it!.

Mr. Rooter Plumbing of Toronto is there for you for all your plumbing, drain, flood prevention, and septic system needs. We are fully licensed, insured, and committed to the Mr. Rooter mission of providing each customer with expert workmanship. Look no further for Flood Prevention (backwater valves and sump pump systems), drain work (camera inspections, hydro flushing/drain cleaning, trenchless technology for plumbing pipe repair), and septic refurbishment services that are second-to-none.

Our commitment to great customer service has made Mr. Rooter the plumbing and drain company more people choose. We are committed to treating you, your property, and your possessions with the utmost respect. When you call Mr. Rooter Plumbing of Toronto, you know your plumbing and drain professional will arrive on time and treat your home or business like it is their own.

Mr. Rooter Plumbing of Toronto is expert at:
- Basement Flood Prevention
- Sewage Back-up/Flooded Basement
- Backwater Valve Installation
- Sump and Sewage Pump Systems

Drain Specialists:
- TV Camera Drain Inspection
- Drain Snaking
- Drain Cleaning
- Hydro-flushing/scrubbing (high-pressure water drain cleaning clears blockages and makes your pipes last years longer)
- No Dig Trenchless Technology (remove those tree roots and replace broken clay pipes without the expense of digging up your yard)

Need a plumber in Toronto, Ontario? Call us at (416) 699-8623. Trust the plumbing and drain company more people rely on. Call the experts at Mr. Rooter Plumbing of Toronto Today! You’ll be glad you did!

DRAIN & PLUMBING SERVICES

Backflow Prevention: Backflows happen due to a sudden change in water pressure, causing contaminants to flow into your home’s potable water supply. We install and repair residential backflow system to protect your home.

Emergency Residential Services: In a home plumbing emergency, you can count on Mr. Rooter Plumbing of Toronto ON. With one simple phone call, you can limit the stress and property damage that a sudden plumbing problem can cause.

Trenchless Pipe Repair: Before a messy and expensive catastrophe occurs, don’t you wish you could get your sewer repaired and re-piped? We use quick, easy, reliable and permanent trenchless repair methods.

Damaged Sewer Lines: Cracked sewer pipes are a common source of costly property damage and potentially serious health issues for homeowners in Toronto. Luckily, Mr. Rooter Plumbing is right in your neighbourhood to help!

Septic Systems: With a septic backup, you could end up with big costs to remediate any property damage and contamination, including environmental cleanup. Remember, Mr. Rooter Plumbing professionals are here to help.

Water Heater Install: Hot water is essential in your showers, bathtubs, kitchen sinks, dishwashers and washing machines. Count on hot water to be there every time you need it! Count on Mr. Rooter Plumbing of Toronto On.

Water Softener Install: With whole-house water softening equipment installed by Mr. Rooter Plumbing, you can put hard water headaches behind you.

WiFi Sump Pump Battery Backup System: A sump pump can keep your basement dry and free of mold, but it can malfunction or become overwhelmed. Get a WiFi ready battery backup for peace of mind in the next heavy rainstorm.

Clogged Toilet Repair: Does your toilet clog or overflow? Fix the clog before it becomes a serious problem that can cause a leak in your home. Our plumbing team will fix your clogged toilet issues. Contact us today.

Clogged Shower Repair: Is a clogged shower drain getting you down—or slowing you down—as you get ready for your busy day? Our plumbing professionals respond quickly to accommodate your schedule when you have an issue.

Clogged Drain Repair: Our courteous plumbing professionals always respect your home—and we always clean up after ourselves. You can call on us anytime, 24/7, in an emergency.

Water Heater Installation & Repair: If you need a tankless water heater installation, or gas water heater installation, make sure to call the professionals! Your safety and satisfaction are our immediate priority. Contact us today!

Frozen Pipe Repair: Just one burst pipe in a home running at 15-30 litres per minute from a burst pipe can do tens of thousands of dollars damage in a manner matter of minutes. Call us to fix your frozen pipe issue.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing of Toronto ON
Toronto, ON M4E 2M8
Website: https://www.mrrooter.ca/toronto/
Phone: (416) 699-8623

Mr. Rooter Plumbing of North York ON
North York, ON M9L 2A6
Website: https://www.mrrooter.ca/north-york/
Phone: (416) 742-3137

Mr. Rooter Plumbing of Scarborough ON
Scarborough, ON M1B 1E4
Website:
https://www.mrrooter.ca/scarborough/
Phone: (416) 755-6121

Mr. Rooter Plumbing of Brampton ON
Brampton, ON L6S 3Z5
Website: https://www.mrrooter.ca/brampton/
Phone: (905) 452-1531

Mr. Rooter Plumbing of Newmarket
Newmarket, ON L3X 1N2
Website: https://www.mrrooter.ca/york-region/
Phone: (905) 895-6966

Mr. Rooter Plumbing of Whitby-Oshawa
Oshawa, ON L1G 2J2
Website: http://www.mrrooter.ca/whitby-oshawa/
Phone: (905) 725-2292

Mr. Rooter Plumbing of Ajax-Pickering
Ajax, ON L1Z 0B6
Website: http://www.mrrooter.ca/durham-region/
Phone: (905) 619-1748

We're social here:
https://www.facebook.com/Mr.RooterToronto
https://www.linkedin.com/company/mr-rooter-plumbing-of-toronto

CATEGORIES: Plumbing, Drain Services, Drainage Contractors, Septic Tank Cleaning, Repair & Installation, and Water Filtration & Purification
PRODUCTS: Bio-Choice Es - Biodegradable maintenance product for drains & septic tanks. Spartan Hydro-scrubbers: Remove any form of debris that gets into and clogs up drain-lines; using high volumes of water with great pressure. FORMA DRAIN: Fiberglass drain-line replacement. The first product to be recognized and approved by the City of Toronto for lateral drain-lines.
SERVICES: Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers and testers; Septic Refurbishment.
BRANDS: Only the best that have been proven to be reliable and dependable. We also install customer supplied specialty faucets.
SPECIALITIES: Backwater valve installation, sump pump maintenance and installation, drain clearing, Multiple underground drain replacement solutions. Trench-less Main Sanitary Drain Replacement and FORMA DRAIN
WEBSITE: https://www.mrrooter.ca/toronto/

YEAR ESTABLISHED: 1988
NUMBER OF EMPLOYEES: 55
RETURN POLICY: If our supplied faucets are faulty within the first year, used under normal conditions
PAYMENT METHOD: Visa, MasterCard, American Express, Cheque,Cash
LICENSES: Master Plumbing License #P 1735Toronto Contractor License # T94-0239829
MEMBERSHIPS: BBB, Consumers Choice Award Winner Since 2000, Metroland Readers' Choice 2013
LIABILITY INSURANCE: Yes
DIPLOMAS: Master Plumbing License P 1735CROSS CONNECTION / BACK-FLOW LICENSE: 09044WHMIS, CONFINED SPACE E
WORKERS COMPENSATION: Yes
PROJECT MINIMUM: No job is to small for Mr. Rooter Plumbing to come out and solve for our customers.
BONDED: Yes
PROJECT RATE: We provide all pricing upfront before we start. We will gladly come out, diagnose the situation
WRITTEN CONTRACT: Yes
WARRANTY TERMS: ALL WORK PERFORMED COMES WITH WRITTEN GUARANTEE

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.

Write a Review

Average customer rating:
9.4 10 (1881 reviews)

Jayan

2 reviews Toronto, ON Joined 2020/09/03

2/10

Kitchen Sink P-Trap replacement

Plumbing review in Toronto

09/04/2020

The plumber came into my unit and I had told him whats wrong and assessed the work and gave me a quote. I originally thought the price to be high which it is but since it was after hours and a bit of an emergency I went ahead. He started doing the work and then realized he's missing some parts but didn't tell me he was going out to buy parts. As I was only the owner and not the tenant of the unit, I was only supervising the apartment. The plumber ended up taking an hour to come back while I was waiting when originally he told me it would be quick. Afterwards, the plumber completed the job alright but the sink was still backed up and clogged, the plumber gave a few tips to remove the clog but wouldn't comment any further saying that I shouldn't be telling you this. Then proceeded to say if you want the drain to be unclogged you must call back tomorrow and ask for me again to unclog. The next day, the apartment unit still smelled of plastic glue used to glue together the plastic pipes. All in all, would only recommend if its an emergency repair but would not otherwise.

Approximate cost of services:: $480.00

Company Response

Hello Jayan,

Thank you for your review. We are sorry to hear that your experience with Mr. Rooter Plumbing was not to the high standards that we attempt to hold ourselves to. We have taken this review and used it for additional training.

Thank you for choosing Mr. Rooter Plumbing

OLIVIER in Toronto

1 review Toronto, ON Joined 2020/08/11

New faucet

08/11/2020

Thank you Samuel for your patience, great service and great job. The faucet looks good. Now I can use my kitchen sink again without worrying about any leaks. Thank you

Approximate cost of services:: $500.00

Hello Olivier,

Thank you for the review of Mr. Rooter Plumbing and our technician Samuel. We are pleased to hear about the patient, and great service you received! We appreciate that you would recommend our plumbing services to others, and thank you for choosing Mr. Rooter as your local plumber! Have a wonderful day!

Dot

5 reviews Brampton, ON Joined 2020/06/23

Exceptional Service

Brampton

07/02/2020

We had Ziggy from the North York office in January to replace a burst pipe in the basement (emergency). We had him back this week to replace pipes/hardware under our kitchen sink which he indicated when he was here in January that they need replacing (he gave us a guote at that time which Mr. Rooter still honoured 6 months later) -it was not an emergency just something to think about. Well we got it done and I highly recommend Mr. Rooter and of course Ziggy whom I personally asked for the last visit. Excellent service. Will use again - but hopefully will not have too

Approximate cost of services:: $600.00

Company Response: Hello Dottyj, Thank you for posting this review for Mr. Rooter Plumbing and our technician, Ziggy. We are pleased to hear about the exellent service you received! We appreciate that you would recommend our plumbing services to others, and thank you for choosing Mr. Rooter as your local plumber! Have a wonderful day!

Private User

Private User reviews Toronto, ON Joined 2020/05/14

Professional and friendly service

Toronto

05/14/2020

Great service, very friendly and professional. We replaced a toilet, toilet hoses, shower faucet and had some repairs done on sink faucets and a shower knob. Ziggy was our plumber and he was excellent. The customer service agents on the phone were very nice too. Highly recommended.

Approximate cost of services:: $1,000.00

Company Response: Hello, Thank you for posting this review for Mr. Rooter Plumbing and our technician, Ziggy. We are pleased to hear about the professional and friendly service you received! We appreciate that you would recommend our plumbing services to others, and thank you for choosing Mr. Rooter as your local Toronto plumber! Have a wonderful day!

mrsodon in Toronto

2 reviews Toronto, ON Joined 2016/04/12

Quick & Efficient Plumbing Service

03/03/2020

We had water back up into our basement. We called Mr. Rooter and Anthony came by within the hour to assess the situation. He snaked the drain outside and we were told our pipe had eroded due to it being made of clay - it was a very old pipe. He cleared the pipe for us and gave us a quote to dig and replace the pipe with a new, plastic one. We paid a small deposit and a few days later, after he had called around to make sure they could dig in that location, his crew of 2 men came and had everything done within 3 hours! I would definitely recommend calling Mr. Rooter. They were honest and got the job done in a very reliable and efficient manner.

Approximate cost of services:: $3,500.00

Company Response: Hello Mrsodon and thank you for posting this review for Mr Rooter Plumbing and our technician Anthony. We are so pleased to read about the outstanding and professional as well as timely service that you received. We are continuously making our best effort to understand and appreciate the customers' needs in every situation and are happy to know that you experienced just that! We appreciate that you would recommend us to others and we thank you for choosing Mr Rooter! Have a great day!

nolan in Toronto

0 reviews Newmarket, ON Joined 2020/02/02

tub cog

Swimming Pools, Spas & Hot Tubs review in Newmarket

02/02/2020

my plumer Jay was quick and efficient. i would recommend him to anyone. they came out on a saturday, no other company could offer me service at the time. price was comparable. thank you for your service.

Approximate cost of services:: $272.80

Company Response: Hello Nolan and thank you for posting this review for Mr Rooter Plumbing and our technician. We are so pleased to have serviced your plumbing needs in such a timely and efficient manner! Sorry for the delay in response. We thank you for choosing Mr Rooter and have a great day!

Private User reviews Toronto, ON Joined 2020/01/20

Kitchen Faucet Repair

01/20/2020

Bruce was very accommodating and did his best in order to help me fix my kitchen sink. At first he was only required to snake the drain pipes but he discovered corroded pipes and gave me my options. Once i had decided to chose to replace my pipes he drove all the way to the dealer and came back and finished the job in an hour. On top of that he was required to travel in and out of my apartment building due to a series of unfortunate events when it was -13. So good!

Approximate cost of services:: $850.00

Company Response: Hello Valued Customer and thank you for posting this review for Mr Rooter and our technician Bruce. We are happy to hear that you received informative, timely and professional service no matter what the weather was like! We do apologize for the delay in response. We thank you for choosing Mr Rooter and have a great day!

Private User reviews Newmarket, ON Joined 2020/01/17

Great Service from Bruce at Mr Rooter

Moving & Storage review in Newmarket

01/17/2020

I had two issues to be resolved: a completely blocked bathroom sink, and rebuilding of toilet flushing mechanism in a second bathroom. Bruce from Mr. Rooter was excellent. He got right to work, he explained everything he was going to do, the pricing associated, and worked efficiently. He then went through all the repairs, and gave me some tips to prevent in the future, and also on using the Mr Rooter natural drain product (which I also purchased). Highly recommended. Bruce was great.

Company Response: Hello Valued Customer! We thank you for taking the time to post this review for us and our technician Bruce and we do apologize for the delay in response. It was our pleasure to extend our professional and timely service to you in addition to providing you with some preventative measures as well. We look forward to assisting you with any future plumbing services you may require. We thank you for choosing Mr Rooter and have a great day!

Rick from Toronto

11 reviews Toronto, ON Joined 2014/07/17

0/10

Ripped me off

01/06/2020

I had low water pressure in my basement shower so I called Mr. Rooter for help. Big mistake! Peter Borsuk charged me $200 to figure out what part was needed to fix the pressure issue. Then he wanted to charge me another $600 to actually fix it. Called another plumber and had it fixed for $300. Basically, he charged me $200 for nothing. Will never call Mr. Rooter for help again.

Approximate cost of services:: $800.00

Hello Rick,

We are sorry to hear that your initial experience was negative. We have reached out to you and a Manager spoke with you and we hope that your are now satisfied with the situation.

Thank you for using Mr. Rooter Plumbing

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Mr. Rooter Plumbing of GTA

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