Customer Service DOES still exist!!
Had a staircase, landing, 4 bedrooms, and a walk-in closet done for $175. Amazing price and he even did a few stains down stairs for me as well as well as a rug in our entry way that I didn't even ask him to do. The carpets were only 18 months old, but I have 3 kids under 4 so there was everything from drool, baby spit-up, a couple spills of lotion, liquid Tylenol and who knows what else from not so easy toilet training days and everything came out and they look brand new. I was shocked how everything came out and looked so great. Also had a brown glass hurricane lantern that shattered and stained the carpet and it all came out too.
No chemical smell or really any smell at all. Immaculate job and the nicest guy who explained everything and if you are concerned or interested about the chemicals or scents used in cleaners from other carpet cleaners he explains it wonderfully and I would never use anyone but Mother n Son. He's professional, goes above and beyond, so so reasonable and the result is a 10/10. He put the heavy stuff back with foam risers underneath and things I would have never ever expected him to lift or move were cleaned underneath and placed with things underneath until it dried.
So nice to give business to a local family run business with the same equipment as the big guys, but who use the cleaners we all want in our home for our families. Can't say enough about them!!