Moore & Russell Heating Ltd

I found Moore & Russel after having a less-than positive experience with another furnace company. Dealing with Moore & Russel was a breath of fresh air. The technician (Matt) they sent was very professional, honest and knowledgeable. He did a top notch job servicing my furnace and was very thorough. I would highly recommend Moore & Russel after experiencing their excellent customer service and seeing the quality of work performed by the extremely competent technician.

Our furnace died in the coldest days of this past winter. Having two young children, it was important to get this remedied immediately. Moore Russel and Heating had visited our home prior to this unfortunate event for an annual furnace tune-up. I researched the top rated brand units and obtained three independent quotes. Serg at Moore and Russel Heating provided a competitive quote - given their reputation and long standing industry presence, I decided to go with them. The installation of the Lennox was done by a very professional, licensed gas fitter and completed within a day. To help with the high cost of the unit, Moore and Russel Heating provided me with a a manufacturer rebate and also offer financing to delay payment for 6 months. I would absolutely recommend Moore and Russel Heating to those in need of a new heating unit in their home.

Anthony, the guy whom installed our new furnace was very professional and the workmanship was very good. We were unhappy with how some of the venting ducts were situated because we had plan to enclose the furnace room and the ducts were in the way. Anthony came back another day and reconfigured the venting ducts and moved the gas line with no additional charge. He also offered alot of good advice.