After reading these reviews myself before choosing Monaco Interiors for my home renovation here's all you need to know...would I hire them again? Yes in a heartbeat
# 1 on everyone's list - were they ON BUDGET?
Yes - no surprises, seriously - any extras, no matter how major or minor are discussed beforehand and not completed until a change order is signed and approved by the homeowner.
#2 - CUSTOMER SERVICE?
Excellent - any issues/surprises that arise (and trust me they will) are dealt with swiftly and professionally at no cost to you. The staff is excellent and attentive.
#3 - END RESULT?
What we did: Reno of 100 year old home, ripped out, waterproofed, and rebuilt leaky old basement including installing brand new hvac system, new powder room and mudroom. Removed supporting wall between dining room and kitchen to open up the space - installed new marble kitchen, breakfast bar, beverage center and pantry. Had several built-ins customized to fit the nooks and crannies around our home (excellent craftsmanship), freshened up existing bathroom, and did all those little projects you wished you could get to yourself but never did.
Time line? Several months - a bit longer than expected, due to Covid delays and the fact that we didn't move out during the construction (so grateful that Monaco was able to accommodate our wishes to stay home in order to care for our elderly dog)
FINAL THOUGHTS :
Revi and her husband Steven are an excellent team. She is in charge of design - him construction.
Steven is soft-spoken and kind. Always happy to answer any questions and available when you need him. He hires quality tradespeople and oversees the work himself. What more could you ask for.
Revi is a born leader. Decisive when you need her to be, accommodating when you don't. From day one she tells you her job is to make your own design dreams come true - not hers - and she helps you get there every step of the way. She talked me down from more than one ledge with endless patience and compassion and I was painful, trust me, second guessing and changing my mind a hundred times. She never once made me feel like I was an annoyance and graciously handled every question and concern, no matter how small.
They stand behind their work and their people - hire them - you will not be disappointed.
- Approximate cost of services:
- Company Response
OMG. I literally love you. You were NOT a pain. Both of you are amazing and we miss you already!!! drop in for coffee!!!