Milani Plumbing, Heating & Air Conditioning

Heating & Air Conditioning
Burnaby BC V5H 2G2
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HomeStars  >  Plumbing in Burnaby  >  Milani Plumbing, Heating & Air Conditioning   >  Damaged property, poor installation
emjohan in Vancouver
emjohan in Vancouver
5 reviews New Westminster, BC
4/10

Damaged property, poor installation

Milani damaged my kitchen cabinet installing my new dishwasher, it was installed crooked and not level, was sticking out of the cabinet about 1.5" too much. Technician was very late - appointment was from 12 PM to 5 PM. He didn't show up until 6:20 PM. Milani sent out second technician, he was also over 2 hours late beyond appointment window. Fixed issue but could not fix damaged cabinet. Milani did offer a small partial refund, but I would never use them again. Edit: after writing this review, Milani contacted me and offered me a better refund and offered to send a restoration company to my address. Changed to 4 stars.

Approximate cost of services:
$275.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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