Milani Plumbing, Heating & Air Conditioning

Milani plumbing took six hours to do a two hour job and then tried to bill me for it. During that time, their employee placed the bath/ shower faucet too high and couldn't install the tub drain pipe- I had to do that. After seven months of haggling they reduced the bill from $750.00 to $397.00. Fortunately, I am a tiling and painting contractor so I knew what to look for and how to correct their mistakes. For the average homeowner- beware!!!

We felt this company didn't have the expertise and knowledge of the repair. They wanted us to replace the whole unit when the unit was only two years old. We will not be calling them again.

When our sewer backed up, we called Milani to clear it. Not only did they clear it, they found the cause (roots from a tree on City of Vancouver land that was damaging the sewer line) and went out of their way to prove to the city that it was the City who was responsible, and that it wasn't one of the trees on our property that had damaged the city sewer lines. They saved us $6,000 in sewer replacement which the city had wanted to charge us.

They were the only ones who could commit to get my work done in the timeline required. They did a good job, and were able to bill either by time and materials or by a fixed quote. The fixed quote option helped me stay at ease with the eventual cost.

Plumber was very courteous and knowledgeable- fixed the probelm quickly and cleaned up after himself.

Milani came to my rescue after a horrible experience with other plumbers. They helped by fixing a leaking shower, installing 2 kitchen sinks. They were on time and charged by each 1/4 hour! Even went the extra mile with the jobs. I have used them 4 times since then with perfect results!! Highly recommend them.