Mike's Carpet And Flooring Ltd

Tile & Stone Contractors
Burnaby BC V5A 3J7
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Mike's Carpet And Flooring Ltd
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Reviews for Mike's Carpet And Flooring Ltd

Average customer rating:
9 10 (209 reviews)

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angie in New Westminster
angie in New Westminster
1 review New Westminster, BC
10/10

flooring renovation

I looked around all over the city for bamboo flooring. Mike’s Carpet & Flooring had the most reasonable price. Mike also gave me a discount because I went with him and not anyone else. At first I was only going to purchase the flooring and have my husband install the bamboo but Mike was able to work with me and gave me a estimate that I couldn’t refuse. It was the best deal ever. My husband did not have to work hard on installing the bamboo. The other thing that I was able to save hard work on is removing the old carpet and moving my furniture. The installer came in at 9am-they started out by moving the furniture around and then installing the new floors. They did a beautiful job. They paid attention to small details. When Mike was at my house he saw the old carpet in the bedrooms and mentioned to me that it was not healthy for my family. I had never known that carpet is not good especially for kids and people with asthma. Mike had opened up my eyes. I had never thought of that. His words stayed in my mind. I did my research on the internet and it turned out that carpet in the bedrooms is not so healthy. So two weeks after the bamboo installation, I called Mike and asked him to come over again and measure the bedrooms, hallway and stairs. He came by my home and brought samples with him. He had a special for $2.00 sqft (with many colors) with free installation. I was happy. Two days after they installed the carpet in one day. I save a lot of money but the most thing that I happy about is that Mike opened up my eyes. My daughter has asthma-and I never thought that taking the carpet out can help her. Mike truly cares about his customers. Thanks Mike.

Approximate cost of services:
$5,500.00
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Sophia in Port Coquitlam
Sophia in Port Coquitlam
1 review Port Coquitlam, BC
10/10

oak flooring and replacing after water leak

One year ago I had 2 referrals for Mike’s Carpet & Flooring. Mike knew so much about my specific flooring sight-unseen based on the history, that's a man who knows his floors! When he came to see the floors for the estimate (he was early to the site, even beat me!), he worked with a confidence and authority that I appreciated, and worked to instill confidence in me about what I owned. He didn't try to up sell anything to me. He just let my floor live up to its potential. I know I made the right choice hiring Mike’s Carpet & Flooring. I went with oak flooring and had them install it. Before making this decision, I shopped around and Mike’s Carpet & Floorings quote was less than the other two quotes that I received plus he had wonderful reviews so I knew I couldn’t go wrong. We were very particular about our stairs. We wanted the wood to be factory stained because we did not want the inconvenience and mess of sand and stain on sight. The installation crew was fast! At 9am, 3 guys showed up and starting working immediately and by 5 pm it was all done. Mike stopped by the same day to check their work. We couldn't be happier! A year later we had a water leak in our house. This caused a few of the wood boards to lift. This made me very stress out-it’s a headache having a leak and on top that the floors were damaged. I called Mike and he had told me that the flooring that I got was discontinued. My heart dropped-this meant that I had to change all my floors. He knew that I was stressed out. I have a big family and a lot of expenses. Mike told me to give him an hour or so and he will call me back. While waiting for Mike, I called several flooring store and they did not have anything. About 30 minutes later Mike called and gave me good news. He found my floors!! Mike went out of his way to locate the same flooring. He came to the rescue! He could have easily made more money but he was honest-he worked hard on finding the exact flooring for me so I did not have to pay more money. His installation crew was absolutely superb! There aren't enough words to describe how helpful and professional Mike has been. Doing business twice with Mike, I can honestly say that I would recommend Mike's Carpet and Flooring to everyone! He stands behind his business and his staff and will come to the rescue in just a simple phone call. Mike is a lifesaver and I truly appreciate how they run there business! I want to tell the world so they can have a honest, professional service that I had.

Approximate cost of services:
$5,000.00
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Maria in Delta
Maria in Delta
1 review Delta, BC
10/10

flooring renovation and painting the walls

I live in a older house which needed major renovation. I had been saving for this for two years and was hesitant to hire just anyone to do the job because I always hear of bad stories. I came on homestars and found Mike’s Carpet & Flooring. I was impressed by the reviews. I decided to call them. I first spoke to the receptionist who was extremely friendly and professional. She answered my questions and told me about the promotions they had. She got me excited which made me want to do business with them even more because in my mind I was thinking that I would save even more money. I then went to the showroom which had a huge selection of laminate flooring and a lot of them were on promotions. The sales rep was very knowledgeable. He was happy to make me happy. Later in the day Mike to called me to come out to measure my home. When he came to my home be brought samples with him which was awesome because I was able to see how the laminate would look in my home. Mike measured my home and sat with me for one hour answering my questions and explaining the process for me. In the conversation Mike tol me that they do painting as well which shocked me because I needed my house to be painted-this made me so happy-I was able to deal with one company to do it all for me. Mike is a great guy. I appreciated all the time he spent with me at my home. He made me feel confident in hiring him. The estimate he gave was very reasonable. It was for laminate for my kitchen, living room and bedrooms and painting the living room, hallway and bedrooms. The quality of the laminate was high quality, made in Europe but he had a promotion so I did not have to pay a whole lot of money. Mike told me that if I can find the same quality with the same price at another flooring store then he would give me everything for free. I looked around but I was unable to find the same promotion. He had the best price! One week later the painter was at my home-painting the walls. 4 days later the installers were at my home at 8:00 moving my furniture without scratching anything and ripping out my old carpet. They started installing the laminate by 9:00am and finished everything at 6:00 p.m. The installers are polite, knowledgeable, and efficient. They paid attention to small details. They did not talk much but they worked really hard. There goal was to professionally finish my home. When they finished installing the laminate they put everything back as it was. Mike's Carpet and Flooring did a wonderful job. I am very fortunate to have found this company. My experience was positive.

Approximate cost of services:
$5,500.00
2 of 2 people found this review helpful.
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Company Response

Thank you Maria. It was our pleasure to work with you

anoor in Burnaby
anoor in Burnaby
1 review Burnaby, BC
10/10

new home home renovation

We had bought a new house that was ikn need of renovation. We were not sure were to go to change our floors before we moved in. A friend of ours had her floors changed by Mike's Carpet & Flooring. She talked about the wonderful service she got. After seeing he home we decided to hire hire Mikes Carpet & Flooring to install engineered wood and carpet for our new home. The people we bought the house from worked late but Mike worked it out and came out after hours to measure the new home. Mike also came out to our old home to show us samples. I had told Mike that we wanted the house to be finished before we movied in and he said that it would not be a problem. Mike fit us in the scheduel-the renovation was finished on time. The braziliam cherry engineered wood in the living room looks beautiful and the carpet in our bedrooms makes everything even more cozier. I can't say how much they did a fantastic job!!! Through the whole process Mike was helpful and was pleasant to work with. He answered all of our questions and was always available to talk to us. The installers did a professional job. We are extremly satisfied-Mike made moving to a new home alot easier for us. My new home looks newer!This company delivers high quality, professional service! In the future we are looking to install tiles in the washroom and i am for sure going back to Mike's Carpet & Flooring. Highly recommend this company to all my family and friends

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Stefan in Port Coquitlam
Stefan in Port Coquitlam
1 review Port Coquitlam, BC
0/10

Harwood, tiles installation

I hired Mike's Carpet to install engineered hardwood in three rooms and tiles in the entrance hall. This turned out to be a nightmare. The work was scheduled to be completed in three days, turned out to be seven. The workers showed up late pretty much every day. The first day Mike advised they would start between 8 and 8:30am. They showed up at 11am. It went on like this every day. After installing half of the hardwood floor we were advised that the underfloor was not level, of course it was too late now to do anything about it, hence the floor now squeaks pretty much everywhere you step on it.

The installer used too much glue when he did the stairs, took me hours to clean this up after Mike failed to respond (Did I mention he hardly ever picks up his cell - after the contract is signed?).

We ordered a 4 1/2" baseboard, they delivered a 1/2" baseboard, I paid another $350 to get it painted by Mike's guy, horrible job, he forgot to paint part of it, left lots of paint spots on the wall, etc.

Finally, I gave the hardwood installer the house key, had to drive all the way to Burnaby to get it back - Mike was too busy with a new job, of course.

In summary, terrible company - stay away !!!

Approximate cost of services:
$12,000.00
4 of 4 people found this review helpful.
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Brian in Port Moody
Brian in Port Moody
1 review Port Moody, BC
10/10

New living room, bedrooms, stairs

I have had wonderful service from Mike's Carpet & Flooring.The owner, Mike is very helpful. He was more than willing to come out to our home and give us a free estimate for both laminate and carpet-he came on time and brought samples with him. The price was reasonable. I had other estimates from other companies and Mike was able to match all the price and gave me a discount. The installers showed up on time. They did a great job-amazing workmanship. They paid attention to detail. They removed my old carpet in living room, bedrooms and stairs. They installed Jatoba laminate in the living room and bedrooms and installed new ice mocha carpet for the stairs. My home looks modern, my bedroom look warm and more cozy. I am satisifed. I would recommend Mikes carpet and flooring. Whatever style you want, they will take care of you.

Approximate cost of services:
$3,800.00
1 of 1 people found this review helpful.
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steve in Surrey
steve in Surrey
1 review Surrey, BC
10/10

flooring renovation

What an Excelent Company These guys are great I have recomended them to all of my friends and customers. Good prices and exellent work!!!!! Great with a tight installation time line. Very professional salespeople. The company stands behind their products and installation. I was very impressed! Not only the work was professional and my home looks beautiful, Mike called me the following day to ask how everything-this made me feel very good and shows that he cares. I Will be using again for our next project.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Francis in Vancouver
Francis in Vancouver
1 review Vancouver, BC
10/10

Carpet renvation

I see that everybody praises Mike, but nobody mentions the people who actually do the hard work. Well, Mike is great. He is behind everything and makes sure that everything is done the way it should, but without his people, his promises would be just empty words.He promised me low pricing and that's what I got from him. He promised me great carpet, and that's what I got from him. He promised fast and perfect installation, and that is what I got... not from him though,but from his installer.This man has golden hands and I am sure he can install the carpet with his eyes closed. I watched him doing the work and he was like a robot.He was so quick and so precise in measuring, cutting and fitting that you would think he had a computer chip implanted in his brain, that would coordinate all his movements and control all his actions. He does not talk much and does not waste his time at all. Did a great job in my house.Thank you for making my house look pretty and for ...? More »
I see that everybody praises Mike, but nobody mentions the people who actually do the hard work. Well, Mike is great. He is behind everything and makes sure that everything is done the way it should, but without his people, his promises would be just empty words.He promised me low pricing and that's what I got from him. He promised me great carpet, and that's what I got from him. He promised fast and perfect installation, and that is what I got... not from him though,but from his installer.This man has golden hands and I am sure he can install the carpet with his eyes closed. I watched him doing the work and he was like a robot.He was so quick and so precise in measuring, cutting and fitting that you would think he had a computer chip implanted in his brain, that would coordinate all his movements and control all his actions. He does not talk much and does not waste his time at all. Did a great job in my house.Thank you for making my house look pretty and for being so nice

Approximate cost of services:
$3,500.00
2 of 2 people found this review helpful.
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Company Response

Thank you Francis-It was out pleasure to make your home look pretty. We look forward in the future to work with you

Sharon in Surrey
Sharon in Surrey
1 review Surrey, BC
10/10

flooring services

We had a flood in our home. I called a few companies and explained my situtation to them and that I was in a rush (i had family coming over from out of town) but most of them did not care and wanted me to wait a few days. As soon as I called Mike's Carpet & Flooring, the receptionist got Mike to call me back right away. Mike was extremely understanding. He told me that he was booked for the next couple of days but because I was in a hurry he made time and came out to my house. Mike took care of everything. He dealt with the insurance company. Within 2 days they were at my house and finished the job. Mike made everything easy for me. After the stress that I was going through I am glad that I met Mike because he was helpful, caring and took alot of stress from me. It was not about the money but he truley cared.?

Approximate cost of services:
$3,000.00
2 of 2 people found this review helpful.
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Lacey in Mission
Lacey in Mission
2 reviews Mission, BC
10/10

Home renovation

It is not too often I write letters or reviews. But having been a client of MIke's Carpet & Flooring now on three separate occasions, it is time for a word of praise. We started with an insurance replacement of carpet, then 5 years later added some laminate and about 3 years after that added some Cork. Each time we have been more than pleased with their prices and more importantly the service.I am taking this moment to thank Mike and his team and to let everyone know that if you have any flooring renovation you have to call Mike-he is simply the best!

Approximate cost of services:
$4,000.00
2 of 2 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mike's Carpet And Flooring Ltd

Mike's Carpet & Flooring provides the best quality, fair price and professional service for all your flooring needs. We provide supply and installation for new construction, property management and insurance claims, both commercial and residential in Vancouver and the Lower Mainland. We are BBB Accredited A+ rating. We also provide ...
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