I was sick in the hospital and was coming home. My daughter arranged for Merry Maids to clean the house. She was told that it would be a thorough cleaning top to bottom. The would even come in with a steam cleaner and do all baser boards and door frames. The were to do the kitchen and all bathrooms. Some one was home at the time. The girls were at the house for just under 2 hours. There were cob webs left in corners, the fridge was left with a broken drawer and there was a dent on a piece of framed artwork. They claimed they did a walk through after, which was never done, and no steam cleaner was ever present. They charged our credit card even after we complained. Now they are only offering a 1 hour re-clean service or $50.00 refund. We would not use them again.
- Approximate cost of services:
- $360.00