HomeStars
Heating & Air Conditioning
Megacity Heating & Air Conditioning Ltd (An Essential Service Company during Covid19)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Megacity Heating & Air Conditioning Ltd (An Essential Service Company during Covid19)

Average customer rating:
9.8 10 (119 reviews)

Sort by

Private User
Private User
1 review Old Toronto, ON
10/10

Provide and install a tankless water heater.

As a customer of Megacity for many years , I have found Dave and his team to alway perform first class work .
The recent installation of a tankless hot water heater was another example of their great work.
Job was done completely to my satisfaction.
I would highly recommend Megacity.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Thank you so much for taking the time to leave us a review and for trusting us to take care of your HVAC equipment needs for all these years. We truly appreciate your business and knowing that we are doing our job right!!! We look forward to many more years of working with you!!!

Happy Dad
Happy Dad
1 review North York, ON
10/10

Air Conditioner Replacement

Had Mega City come by and check out my old A/C turns out I needed a new since the unit I had was from the early 90's. They came same day to inspect my old one and by the next day I had my brand nee unit installed. I couldn't believe in less than 24 hours me and my family were back in business. Thank you Dave and Tony.

Approximate cost of services:
$5,400.00
Was this review helpful?
Company Response

Thank you for taking the time to leave us a review, I will pass your kind words on to Tony and Dave!!

Paul Cowan from Toronto
Paul Cowan from Toronto
2 reviews Old Toronto, ON
10/10

Very responsive, fast work, focused on customer satisfaction

I got a ducane furnace, lennox ac and navien tankless system installed in May 2024. I got a few quotes but ended up going with Megacity because of the responsiveness, reviews and proximity to me. I always hear that with hvac installs the importance is the installer vs the equipment, so I wanted someone who's worked in old Toronto houses.

My AC unit died and was 20+ years old - had an old furnace and big ol' hot water tank. So it was time to upgrade everything - it was a good run. I called Tony on Friday evening and he picked up. He had Dave come out the next morning at 9am and do a quote. Dave was great - I asked him a bunch of questions on the equipment, why they would choose specific brands and types of equipment and he was happy to answer all my questions. He quoted all the specific models so I could search them up after and see what the reviews were.

Ram came the following Thursday for the install. They were a little delayed getting going, but I got a call from Tony saying they were delayed and when to expect folks to come. Ram was at my house from noon until 11pm - there were a few hiccups on the install and getting the ac working, but Ram wanted to make sure everything was working fine when he left - which it was. They cleaned up all the old equipment, cardboard and gear and carted it away.

Tony followed up to make sure I was happy and said they would swing out prior to the fall to make sure the furnace is working no problem.

It is tough to fine folks that you can trust are pros and will do the job right - I felt great with my experience with the folks at Megacity. Definitely recommend them.

Approximate cost of services:
$13,000.00
Was this review helpful?
Company Response

Thank you so much Paul for taking the time to leave us such a wonderful review. It makes our day to know that we are doing our job right. We look forward to servicing your HVAC needs and remember we are always just a phone call away!!!

Julian in Toronto
Julian in Toronto
1 review Toronto, ON
10/10

High efficiency furnace/water heater combi. purchase and installation. Old systems removal.

Polite, prompt service. Great clean-up. My wife and I have used Megacity for many years including original heating systems and new air conditioning systems, products and installation. Always on time always courteous.

Approximate cost of services:
$16,500.00
Was this review helpful?
Company Response

Hi Julian, thank you so much for taking the time to leave this great review. We appreciate your business and your kind words. We look forward to many more years of working with you and your wife!!

Chris in East york
Chris in East york
2 reviews East York, ON
10/10

Quick professional service at a very reasonable price

The team at Megacity Heating & Air Conditioning were quick to respond when my 20+ year old furnace finally died the first week of January, 2024. From initial assessment to discussion of alternatives to eventual replacement, the entire process was completed within a 6 hour window of time with professionalism and attention to detail! I was very happy with Tony's clear communication and Ram's work on the install. All for a very reasonable cost. Thanks for all your help and looking forward to dealing with you going forward for further HVAC needs!

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you, Chris, for taking the time to submit this great review. The entire Megacity team truly appreciates your kind words!! Customer satisfaction is one of our top priorities, so we love receiving feedback letting us know how we are doing!! We look forward to working with you and taking care of your HVAC equipment!!

thedommer in Toronto
thedommer in Toronto
2 reviews Pickering, ON
10/10

Tankless Water Heater Install

Fast response time. Was able to have the water heater installed that day. All seems good. Thanks!

Approximate cost of services:
$4,500.00
Was this review helpful?
Company Response

Thank you for taking the time to leave us a review. We appreciate your business and your kind words.

Jordyn
Jordyn
12 reviews Pickering, ON
10/10

Responsive & Furnace Problem Solved

My furnace kept shutting off before it could warm the house. Tony was able to come the very next day and assess. Turns out I needed a new furnace and the team came the following day and had the unit replaced in no time. The work was quick, relatively quiet, and clean. Get company and easy to work with -definitely recommend.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you Jordyn for taking the time to leave us this great review!! It made our day!! I will pass on your kind words to the rest of the Megacity team!!

sharon in Toronto
sharon in Toronto
1 review Scarborough, ON
10/10

CHIMNEY LINER

Very pleased with the service provided by Megacity. Efficient and personable. Would definitely use them again.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you Sharon for taking the time to leave us this review. We appreciate your kind words :)

Private User
Private User
Private User reviews Old Toronto, ON
9/10

Furnace Replacement

Purchased a Duncan Furnace. Much quieter than our previous furnace and more efficient. Installer Ram was excellent . Only reason I didnt give Magacity 5 stars is that I am disappointed that our previous furnace lasted less than 7years.
However, a good company to deal with.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you so much for taking the time to leave us a review. We appreciate your kind words and I will be sure to pass them on to the rest of the Megacity team.

Private User
Private User
Private User reviews Ajax, ON
10/10

Furnace replacement

Ram was professional quick and quiet recommend Mega City 100%. Owners are friendly and respectful people who genuinely want to take care of their customers! Thanks!

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thank you so much for taking the time to leave us this great review!! Customer safety and complete satisfaction are our main priorities. I will pass on your kind words to the rest of the Megacity team :)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Megacity Heating & Air Conditioning Ltd (An Essential Service Company during Covid19)

Megacity Heating and Air Conditioning Ltd offers our customers 24 hour emergency service on all makes and models. We clean, service and install most HVAC products including tankless water heaters. For more information please visit our website at www.megacityhvac.com. Customer Service is our #1 Priority!!!

CATEGORIES
Heating & Air Conditioning
WEBSITE
http://www.megacityhvac.com
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Cheque, Visa, Mastercard, Etransfer, Enbridge Gas Bill
LICENSES
TSSA, WSIB
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.