Last year, Mega City did three of our roofs, and we were really impressed. This year, we have another problem -- HUGE scary icicles and ice damming. So I call Tom again, and they came pronto over here and did an excellent job of safely removing the huge ice blocks from the roof - and even during a snowstorm!
But then Tom went through great lengths trying to help diagnose exactly what the problem was that caused this in the first place and trying to figure out the most economical way to deal with this problem, looking at the attic, the insulation, the venting, the drainage, everything that he could think of.
He promptly got back to me on all phone calls, and was more that happy to answer all questions, and to teach me as well!
Tom, you are amazing once again in how you care, and really went the extra mile to help. I can't thank you enough.
Vanna
- Approximate cost of services:
- $200.00
- Company Response
Hi Vanna thank you for this amazing review again. It's been our pleasure in taking care of your roofing issues no matter how small.
Making it right for the customer is our number one satisfaction in providing you with the best possible service we know how.
Keep well, Tom Geo