Mega City Roofing Inc

We moved into our house 2 years ago and soon realized we needed a new roof. Since this was going to be a costly project, we got about 8 quotes- all from reputable roofing contractors. Tom from Mega City Roofing took the time time to go on the roof and show us what needed to be done (unlike one service rep who did not even bother going onto the roof and then rushing through his sales pitch). Tom's quote was the middle of our estimates but I liked that he took the time to come back and speak to my husband who had other questions prior to deciding on which company to use. Tom was very friendly and patient and answered all the questions we had. He gave us a time when he would start and he kept to his word. The job took 1 day to complete. I was impressed by his crew who were courteous and meticulous in their clean-up. After a long day on the job, they saw that our side gate had come off its hinges (it had happened a while back) and they fixed it for us at no cost since they said they had the tools with them. How kind! Tom had mentioned that we should look into a new chimney cap. We asked him to purchase one for us and put it on. He said he would do so and to send him a cheque for the cost since I wasn't sure if I would be home when he came. It so happens that I was at home and able to pay him but I was impressed that he trusted us to send him the payment. When we first spoke to Tom at the beginning of this project, he said that he had been using Gaf products for many years. At the time of our meeting, he was not a certified installer. However, we told him that we would like him to become a certified installer because we intended on applying for their System Plus warranty and could only do so if the roof were installed by a certified installer. Tom had planned to become certified but hadn't had the time to do so. It didn't take long for him to get his certification since the Gaf people knew him and his work. After completing our roof, Tom sent in the necessary papers and we received our warranty thereafter. Prior to embarking on this project, I had done a lot of research on the type of roof we needed, the products we wanted, the various warranties available, and methods of installing roofs. A neighbor of ours decided to also do their roof and use whomever we had chosen due to all my research. Their roof was done the day after ours and they were also happy with the job. A couple of people have since asked me for a recommendation and I have given them Tom's name. It is not everyday that you come across an honest person who is a pleasure to deal with. Our new roof went on in May 2012 and we have had some pretty heavy rain since then. It is now September and we are still dry! Thanks Tom.