Mckinnon Heating Cooling

Formerly Preferred Air Ltd
Heating & Air Conditioning
Toronto ON M3J 3G5
Write a Review
Write a Review

Recommended Professionals

99%(21 reviews)
96%(220 reviews)
99%(15 reviews)
99%(21 reviews)
96%(220 reviews)
99%(15 reviews)
HomeStars
Heating & Air Conditioning
Mckinnon Heating Cooling
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

89%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Mckinnon Heating Cooling

Average customer rating:
8.6 10 (296 reviews)

Sort by

Private User
Private User
Private User reviews Vaughan, ON
10/10

Fixed boiler humidifier infloor heating

We had been working with another company who never came back to fix the work they did 6 months prior. As a result the boiler broke and there was no hot water or heat in the house. We called another company and they gave us a very high quote and for other reasons we didnt have confidence they could do the job. We asked around and was given the name of McKinnon heating and cooling. We were so relieved to speak to someone knowledgeable and who followed through. They made extra efforts to get us up and running. After dealing with 3 other companies, we are thrilled to have them take on on complicated HVAC system.

Approximate cost of services:
$19,000.00
Was this review helpful?
Company Response

Thank you for your review. Your project was a challenging one but we persevered to provide the appropriate solution and equipment. We appreciated your patience and confidence in us and are pleased you are happy with our work.

Private User
Private User
0 reviews Old Toronto, ON
10/10

20 years of service and a new combo-boiler installation

McKinnon has serviced my old boiler since I bought my house in 2005. They installed it in 1996 for the previous owners. This year it finally died and they installed a new combi-boiler and stayed extra time to make sure it was all set up and working properly. Great service, friendly staff, simple no-hassle pricing.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thank you for your review, we appreciate you taking the time to post a review.

Nicole from Old Toronto
Nicole from Old Toronto
5 reviews Old Toronto, ON
10/10

New Hybrid HW tank -- quick and easy!

I was going nuts trying to find someone to install a heat pump hot water heater, getting very high quotes for the install and bs from various companies trying to sell less efficient products. McKinnon was recommended to me by someone and they had a completely reasonable quote to do the install PLUS they would remove the old gas on-demand heater and cap the gas line (the other companies would have made me hire a separate gas guy to do that).

Communication was great and the crew that came to do the work were careful and pleasant, and they even followed up to make sure that everything was to my satisfaction. A+

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you Nicole for your review. We appreciate your complimentary words and are pleased you are happy with the hybrid electric water heater installation.

Private User
Private User
Private User reviews Toronto, ON
10/10

Combi boiler installation

We had a great experience with McKinnons. We had a broken water heater on a weekend and Michael was extremely helpful over the phone with information and pricing.
The crew that came came to install a combi boiler worked very hard and were very professional. As we have a complicated layout, another crew came the following day to fix our thermostat and everything now works perfectly.
We received a recommendation from a neighbour for McKinnons and we will be happy to recommend them to others!
-Joanne B

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

We appreciate your review and the opportunity to work with you to supply and install your new combination boiler.

Private User
Private User
Private User reviews Toronto, ON
10/10

Water heater replacement

Our water heater broke down and McKinnon came in the next day with
a replacement after our call. The installers were very polite and professional. Both gentlemen were tidy and sociable.
In just a few hours we had a new water heater and hot water for showers, dishes etc. We were very pleased with the service and communication with the McKinnon staff. We would certainly recommend this company.

Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

Thank you for the review. It was our pleasure to assist you with your water heater replacement.

Kathryn
Kathryn
5 reviews Toronto, ON
10/10

New gas boiler and water heater installation

Owner Michael is an excellent communicator and gave us sound advice about which type of boiler suited our needs and our home best. The installation went well. There was a small issue with setting up a smart thermostat, but McKinnon sent a specialist who fixed the problem quickly. We are very satisfied with the whole experience.

Approximate cost of services:
$11,000.00
Was this review helpful?
Company Response

Thank you Kathryn for you review. We appreciate you selecting Mckinnon Heating Cooling for the replacement of your water heater and boiler. You were a pleasure to deal with.

Sarah K.
Sarah K.
1 review Toronto, ON
10/10

Delivered as promised. Would recommend the McKinnon team.

When we bought our home 10+ years ago we knew we needed to make an investment in our HVAC system, it was old and inefficient. Every season change over I would cross my fingers the furnace would give us heat and the AC would keep us cool.
We had a good idea of the system we wanted and dealing with team at McKinnon reinforced our decission. They accommodated our wacky schedule and help with finance options, pointing us in the direction of the Canada Greener Homes program. Overall the team was a pleasure to deal with and professional.
Thank you McKinnon.

Approximate cost of services:
$16,000.00
Was this review helpful?
Company Response

Thank you Sarah for your review. It was our pleasure to work with you.

Allison in Toronto
Allison in Toronto
3 reviews Toronto, ON
10/10

Install Natural Gas Tankless Water Heater, Remove Old Tank

They visited my place to recommend what would be best for me and provided a competitive quote. i called them to discuss further so i could be sure i was making the right choice. i felt 100% confident that i was well informed with proper information. the fact that they sell and do not rent out the appliance also tells me they want to provide you with value, not just take your money.

Allison Urbshas

Approximate cost of services:
$4,600.00
Was this review helpful?
Company Response

Thank you Allison, you were very easy to work with and appreciate your confidence in us. We hope you enjoy your new tankless water heater.

Mallory
Mallory
2 reviews Toronto, ON
10/10

New furnace & ductwork

McKinnon replaced our old furnace and updated some duct work for us just in time for fall. They did an excellent job, answering all of our questions, and giving us good options to move in an environmentally friendly direction while managing our costs. The technicians were professional, clean and efficient. I would highly recommend.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Mallory, thank you for your confidence in Mckinnon. It was our pleasure to work with you.

Private User
Private User
Private User reviews Toronto, ON
10/10

Two Stage ECM Motor Furrnace Installation at my House

As a homeowner whose furnace was over twenty years old I knew that I needed to have a new one installed. I was considering heat pump because of the government incentives. I know next to nothing about either of those. Michael was very patient and helpful, and provided all the necessary information about heat pump(s) and various types of furnaces via email.
He answered all my questions prior to my choice of equipment as well as during the installation. The workers were punctual, courteous and completed the installation as planned. I actually chose Michael's service because during the pandemic he was one of the furnace specialists I called to my house after being subjected to a nasty scare tactic by the company which I was paying for yearly maintenance. Michael was knowledgable and honest, and even gave me some useful tips regarding ownership vs leasing of water heater(s).

Approximate cost of services:
$4,200.00
Was this review helpful?
Company Response

Thank you for your review. We appreciate your confidence and kind words.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mckinnon Heating Cooling

Since 1934, Mckinnon Heating Cooling has been servicing the home comfort needs of the Greater Toronto Area. Mckinnon services and installs furnaces air source heat pumps, ductless air conditioning, high velocity systems, boilers, water heaters and indoor air quality accessories. Mckinnon also offers a range of service/ maintenance plans for ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Heating & Air Conditioning pros in Downsview?