Marsh's Stoves & Fireplaces

We had Marsh's come out and install a Valor fireplace in our previous house about 8 years ago. We loved the Valor because it was a top-of-the-line unit that you could adjust from a roaring fire, medium flame, or down to a small flame with very realistic looking logs/brick background. It was so much better than the basic units you could get elsewhere where it's either full blast or off. My parents' new house had one of those installed by the builder and because the unit operated on full blast it was always so incredibly hot, so they ended up not using it anymore. We adored our Valor and Alan suggested we could use it to heat the whole house in spring and fall, since our home was open-concept. He was right! We saved a lot on heating bills, and in the winter we kept it on a low setting so we could use our furnace less. We always got great compliments on it. When we moved 4 years ago we were sad to leave our Valor, so in our new house we replaced the wood-burning fireplace with another Valor fireplace. We love it! And the Marsh's staff are phenominal. I remember how helpful they were (at both houses) when they came to install the fireplace. Polite, accommodating, helpful, very knowledgeable, and they clean up when they are done so you don't even know they were there. We also had gasline for our BBQ installed outside our home and we love it; no propane tanks to constantly refill!

The fantastic thing is that they have excellent service AFTER the fireplace has been installed. You know how sometimes you purchase something and if you have questions, issues, etc. you just cannot get in touch with the company after that? Not Marsh's. They respond quickly and stand by their products. We had a small issue with a battery running out on the receiver (for our remote control) and Alan got back to us right away and helped us solve it. He sent someone out the next day to do a service call, and the man even came back a few hours later to clean our fireplace for us! Very impressive.

My husband and I checked out several places before we decided on Marsh's (it was recommended by my father-in-law) and are so glad we went with them. This is a family-owned business; the old-fashioned kind where service reigns king. I would highly recommend them.