Interlocking, wall and flower beds
UPDATE - although the work was 3 months behind schedule, I'm happy with the work that was done. Ray and the rest of the guys worked their butt off and worked with us with design/placement and etc. I would suggest ensuring that all measurements are outlined clearly on your quote as this was a bone of contention for us in some regards. Notwithstanding, the work looks great and in the end is what we wanted.
I hired this company in late-May 2015 to do some small interlocking work, a retaining wall and 3 flower beds. I was told the job would be done in 4-6 weeks. I started calling early July figuring they were a week or so out from starting. From that time on I'm constantly told "2 more weeks"....."2 more weeks". The first week of August, at 1130pm, they dropped off the dumpster outside my house, my neighbours loved that. But I was thinking "great, they're starting". The bin sat there for 3 days with no work done and no phone calls. I called them finally to find out what the deal was, left a message and no call back. Without notice, that day, while I was at work, they showed up and dug up where the patio and 3 flower beds would be. Problem - one bed was half the size of what it was supposed to be and the other was about 10ft from where it was supposed to be. Under the cover of night again the dumpster was taken away that night. No one called to say they were coming, no one talked to us - one would think you would walk thru and flag or spray paint the lawn with the customer BEFORE you dig it up.....not in our case. I have been chasing them for going on 4 weeks now to a) redo the flower beds to the right size and location and b) do the balance of work that I contracted them for back in May. Messages are not returned, EVER. If you do manage to get ahold of anyone it's always "I haven't heard back from Greg, let me check".......and then nothing. I'm not sure who the magical Greg is but I do hope to meet him one day......maybe when the work is corrected/completed.
- Approximate cost of services:
- $10.00
- Company Response
Hi jmo
So your job has for quite some time. We did quite a bit of extra work at no charge. The flower bed was more then double the size. The wall was a double wall not a single wall as u were charged for. Also the pillars were redone because your wife was not happy with the size even though it was approved. By your wife.
U also told us that u would give us a better review. Which u have not.It's not fair for u and other customers to do that. There r many customers that do the same. We go to repair or fix the problem. And people do not have the decency to change the review.