Loc Tite Interlocking

Interlocking Stone
138 Anderson Avenue Markham ON L6E 1A5
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Interlocking Stone
Loc Tite Interlocking
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60%

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Reviews for Loc Tite Interlocking

Average customer rating:
6.1 10 (154 reviews)

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MV in Richmond Hill
MV in Richmond Hill
1 review Richmond Hill, ON
0/10

Terrible work, unprofessional, interlock broken first months after

I hired this company 5 years ago. The salesman person named Foti was a charlatan. He changed the quotes several tomes and after the contract was done, disappeared. The owner and chief named Greg cut the edge of the work and installed low quality stones. He was the one man show with unprofessional teenagers on the site.
After a few months all stones moved around and the gaps appear and the driveway and backyard appeared bumpy. Non of my neighbour’s driveways look like mine done by the other companies. I tried to contact the manager (Greg) every year during pat years, no avail. I decided to take them to the court.

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
3/10

Work to be done- new Interlock patio and re-paving of driveway

We found Loctite to unprofessional due to broken promises of work to be done, not returning emails, and lengthy delays. They did not keep their end of the contract. The workers who put in the interlock patio were very unprofessional in their behaviour on site.
Overall not satisfied.

2 of 2 people found this review helpful.
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Terresa in Pickering
Terresa in Pickering
0 reviews Pickering, ON
0/10

DO NOT TRUST THIS COMPANY!!

DO NOT TRUST THIS COMPANY!!

Had a man by the name of Joe turn up to the house offering a free quote on an interlocking driveway for our home, he did his measurements and told us he'd be back in a few days to give us our quote. Sure enough, two days later, Joe showed up with a quote of $3200. We agreed to the price, signed the contract, and paid a deposit of 10% ($320) down for the service.

Later that evening, Joe called to tell us that he'd misquoted and the new price he was going to charge was an additional $1000! It felt a bit shady, so we took a look online at the reviews (which we should have done beforehand) and they were all of people being extremely dissatisfied with the quality of work, bad customer service, and theft! We called Joe back and told him that we were not happy about the misquote, we would be taking our business elsewhere, and would like our deposit back for the original quote. Joe agreed to come back to our home and pay back the money, but hoped that we would reconsider.

When Joe turned up at the house, he spoke to my us about giving their company a chance to change the bad reviews of the past and even offered to do the work at the cost he'd originally quoted. We decline having seen the reviews and Joe told us that he only had $100 in cash on him and he'd need to come back the following Monday (September 23rd, 2019) with the remaining $220.

It is now the following Tuesday (September 24th, 2019), Joe did not turn up to return our down payment, and when we called his number there was no answer. We called the company number on their receipt and spoke to a man named Greg who tried to convince us to give them a chance to do the work at the originally quoted price, and when we refused again we were told that Joe's gesture of giving back $100 of the payment was generous and came from his own pocket, because the deposit we paid had already been put into his (Greg's) bank account. When we continued to refuse, Greg said that they would not be refunding us the money he'd put in his account because we signed a contract and we were the one's leaving it.

And that was it! It was our mistake for not looking at reviews before agreeing to have work done, so we will cop the $220 loss. I hope this experience can help someone else who is considering having LocTite do work on their property. Do you research and find someone else! This is a dishonest and dishonourable company who will give you their word, shake you hand, and then take what they can from you.

THEY DESERVE LESS THAN ONE STAR!!

2 of 2 people found this review helpful.
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Private User
Private User
Private User reviews Markham, ON
0/10

Took deposit and never returned call

Do not use this company I dealt with Foti he convinced me to give him a deposit, I had told him I was not ready yet, he told me not to worry to take my time, once I decided I did not want to do the whole job instead to do something smaller like the flagstone to cover my deposit he charged me a crazy large amount, I got it done in half the cost he had quoted. He would not return my calls, or messages, once he took some money he was gone. I never expected that I would be taken advantage of.

2 of 2 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
10/10

Interlocking of Backyard, walk way and driveway.

As you can tell by my rating, my family and I are extremely happy with the work we have had done. We have used this company twice in the last year and recommended them to family and friends and all have had similar experiences. The work was neat and completed in time despite having rains that interrupted work days, the crew was very friendly and hardworking. Many neighbours commented on the good work when the job was completed. The owner himself worked on the job some days, made very useful recommendations, accommodated changes and also scheduled promptly and came back to attend to repairs/alterations. Good price, product and service. Thank you Loc-Tite for the amazing job!

0 of 1 people found this review helpful.
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maple
maple
1 review Vaughan, ON
8/10

interlocking and backyard patio

This is our 2nd time hiring this company. 1st time 14yrs ago they did a great job doing our driveway and front steps. Up until today the work was amazing even after such a long time. 14yrs later we decided to hire them again to upgrade our driveway as well as do work in our back yard. We called for estimate and Foti came to do our estimate & than he came 2nd time with some great ideas at which point we decided to sign contract with them.They start the job in May 17th the 1st part to set up the base was done in one day.
We had estimated completion time of July 10/2017 but due to unfortunate weather conditions it was raining all summer long. July 16th we were expecting guest come for a visit from Europe.
Every time i contacted LOC TITE i had conversations with Greg or he would call back and provide regular updates in terms of works being done and estimated completion time.
Greg or Foti would always talk to us or return our calls in timely manner. They were able to complete the job in front and back yard with in 2 days.
Crew of guys that came were supper friendly and efficient.
Upon completion no dirt or any kind of mess was left in and around our house- the crew did amazing job at cleaning up and it was like they were never here.
Any last minute requests or concerns we had were immediately addressed and/or correct by the team to our satisfaction.
At the end of the day we were very happy with work done in front and back yard.
All of our friends love new look of our front and back yard and are amazed at how fast and neat work was done.
Thank you.
Lily&Igor

1 of 2 people found this review helpful.
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Private User
Private User
Private User reviews King City, ON
0/10

Worst contractor !

Very very bad workmanship and never ever respond to voice message a d never show up for all issues , total waste of money. Do not deal with them at all, only they have a salesman call Foti that he get his percentage and disappear forever. Terrible people ! Very bad job that after one season all interlocks cracks and open gaps and up and down !

3 of 3 people found this review helpful.
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2/10

Driveway interlocking

I Hired Loctite to do some interlocking work in my front yard for an additional car space in 2015. The salesperson who came for a quote was smooth and convincing, but after signing the contract and taking $400 Deposit I never heard back from him and was out of the picture. After many calls and many empty promises they started the job about 7 weeks late. The work was half decent, but after the first winter I noticed in some areas it was sinking. So I called and was told I was put on a repair list. Month after month I was told the same answer. I must of called on 8 occasions and emailed the owner directly and spoke with him personally, they never came to do the repairs.
I will definitely not recommend this company and I will not deal with them again.

4 of 4 people found this review helpful.
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Customer not happy in Markham
Customer not happy in Markham
1 review Markham, ON
0/10

Patio

I wish I knew of this website earlier could have saved some people the heart ache. Loctite is a terrible company to deal with. Had got my Patio and flower bed wall done a couple of years ago. Terrible job done. Had issues from the first month. Stones would move and shift. Stones would fall from the flower bed wall. Called company so many times forgot the exact number of times. Gave up after the rude operator told me that I would get a call back when someone would be ready to come so to stop calling. The owner never replied to the emails when we wrote through the website.
During the sale time we asked if we could get a discount as we were seniors and limited income. Salesperson said he could not charge tax if we gave cash. And we all know what that means. I did not agree to that. Last year got someone else to fix the patio. He showed us what was done wrong in the first place. It was small and easily would have avoided the warranty calls if Loctite would have paid attention to detail. With the last few weeks of temp change not a single stone has moved after we got another person to fix it.
From all the reviews looks like it is the same for a lot of people. Looks like all the good reviews are written by friends and family.
This is the type of company that gives contractors a bad name.
Don't go by the advertising and website. The crew is very in experienced and we did not see the owner come to the job even once. Hope more people read this review.

5 of 5 people found this review helpful.
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Private User
Private User
Private User reviews Duncan, BC
0/10

Really ripped me off

I am really disappointed in the final outcome of doing business with this company, here’s the low down:
Initial Design and Sales - Superb, Foti is well informed, considerate and knows what he is doing. He was clear and drew very clear design. I want to believe that he tries to do his best to convey what he needs to.
Scheduling - NIGHTMARE. As other reviewers have said, you get no notice. They come out and strip away your driveway, block the street and just dump material. For me the stripping away of the grading on the side of my home, led to flooding in the basement. I contacted Foti sent him pics, he said he would follow up with Greg. NADA nothing!
NO CONTACT - It is very difficult to get in touch, the phones are never answered and the e-mail that the owner provides gets you no response. For a guy on the road most of his days, I don’t know when he gets time to check his e-mail.
Installers are not professional, our job took a week and I had to ply the installers with lunch to do their job well on several occasions. yet they left caps unglued, left trash on site, did not do a thorough job of spreading the polymeric sand in spots.
River rock was not as discussed, dumped small stones with big stones and sand.
Grading and burying of drainage pipes is AWFUL. I am dealing with very disgruntled neighbours where they have my gutters pointing right into their home. A liability for me. I have contacted the office so many tomes. I have called (no pick up and no room to leave voicemail), contacted Foti and Gregg (with email he’s provided) pleading with no luck. I did get through to someone wonderful in the office but all I got was that I am on a list of repairs (that was last June, and this is following year March!)
My neighbours yard was messed up and nothing cleaned.

I am going to send a complaint everywhere I can if Greg does not come address the gutter issue and the grading of the river rock on the sides of our home in the next few weeks.

If I had to do it all over, I would not agree to go with them unless a substantial final payment was left to the end. I am optimistic that someone will reach out to me and try and correct this and if so, I would not hesitate to reconsider my review.

P.S. They started a job down the street from me and abandoned it and owners have used another company to finish up the work, when I spoke to them they have said they had 3 others who have experienced the same.

Looking forward to hearing from you Gregg!

7 of 7 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Loc Tite Interlocking

Loc-Tite Interlocking has been synonymous with elegant, high quality workmanship for over 20 years. Our products are all manufactured from the highest quality materials, and offer proven durability for life. Our crews go through rigorous training and certification to ensure the quality of their work meets our high standards. We ...
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