Nov 3, 2014 Follow up review to
Aug 21, 2014, Richmond Hill:
In September, 4 months after the order date and one month overdue, they dug out some ground, dumped some stones in and left two huge piles of tile on the edge of our lawn. Another 2 months later now, the grass under the tiles is dead and still no work...THAT'S 6 MONTHS. Lots of unreturned calls and excuses. I suspect they knowingly took on too many jobs to collect people's deposits and lock in their business. I'm thinking of reporting this company to the Better Business Bureau. UTTERLY VERY DISAPPOINTED. RECOMMEND *AGAINST* HIRING THIS COMPANY.
Previous review (Aug 21, 2014):
Paid 10% deposit beginning of June, told there'd be a 1 month wait. Now nearing 3 months wait, never started work. Lots of excuses. This company takes people's deposits knowing work will not be done in a timely fashion. VERY DISAPPOINTED. WILL NOT RECOMMEND."
- Approximate cost of services:
- $3,800.00
- What could this company do to improve their services?
- Keep in touch with customers to update progress if late. So not take people's deposits knowing work won't be done in a timely fashion.