We paid our deposit on May 8th, and like everyone else who has posted we were advised upon signing 3-4 weeks to completion and had it written on the contract. We told Foti that we would take the deck out ourselves and to give us a start date to allow us time to do this. We were told to have the deck removed by the end of May and they would begin at the end of the month. On May 26 we advised Foti that the deck was gone, and asked for their start date. He advised they would be coming "soon", but didn't have the exact date.Since that time we have been given so many bs excuses, and when we advised that we wanted our deposit back magically the crew came to dig out the following week (3 weeks ago). Since that time we have been living in a pit, with a completely unusable backyard. We have had to cancel important celebrations (which is why we wanted to have the backyard done in the first place), and my 84 year old double amputee mother has been unable to enjoy her summer at our home as we have no deck or backyard for her now. Gregg please DO NOT CUT AND PASTE a response to this comment as it will just be adding more insult to injury. We would like YOU to call us please at the number listed on the contract asap to discuss refund of deposit.
- Approximate cost of services:
- $15,000.00
- Company Response
Hi Megan
As you know I had a telephone conversation with your husband on July 26. Explain the situation regarding the availability of the interlocking brick that you chose for your house. Your husband is supposed to contact me on my cell phone Friday, August 1 to confirm if we are able to get the interlocking at that time if not we are going to choose other options for the interlocking brick for your house.
People take the time to write a terrible review but they never take the time to update the review once the problem is resolved.
Hopefully tomorrow we can resolve
the brick issue and get your job completed and timely manner.Gregg.