Loc Tite Interlocking

Interlocking Stone
Markham ON L6E 1A5
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Daniel from Aurora
Daniel from Aurora
2 reviews Aurora, ON
0/10

Interlcoking

Update 2014 - May...falling apart AGAIN

In spring 2012 we had work down to our joining residences in Aurora. Foti gave us a reasonable price on the job, was helpful and for the most part delivered on the timelines. However, the quality of the job was not good. Lipstick nice, poor install and workmanship. I have been in construction a long time and I would have done this myself, but I figured to hire someone this time around. The first job had to redone 3 times and have several repairs. The warranty team from Loc-Tite came by and even they were frusterated with the installer and they sent him back to fix the issue. Now I am going into season 2, and surprise surprise...the install failed again. Steps collapsing against house, heaving, separation and the list goes on. I have been calling for over a month to get a live person to schedule the warranty work yet again, sent faxes, emails and zero...not sure what to do to get the attention, but these guys just don't care and deal with it as they want. So, hence my post today. Hopefully they will live up to their agreement and make this job right.....

Approximate cost of services:
$6,000.00
6 of 6 people found this review helpful.
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Previous versions of this review:

Daniel from Aurora
Daniel from Aurora
2 reviews Aurora, ON
4/10

Interlcoking

Update 2014 - May...falling apart AGAIN

In spring 2012 we had work down to our joining residences in Aurora. Foti gave us a reasonable price on the job, was helpful and for the most part delivered on the timelines. However, the quality of the job was not good. Lipstick nice, poor install and workmanship. I have been in construction a long time and I would have done this myself, but I figured to hire someone this time around. The first job had to redone 3 times and have several repairs. The warranty team from Loc-Tite came by and even they were frusterated with the installer and they sent him back to fix the issue. Now I am going into season 2, and surprise surprise...the install failed again. Steps collapsing against house, heaving, separation and the list goes on. I have been calling for over a month to get a live person to schedule the warranty work yet again, sent faxes, emails and zero...not sure what to do to get the attention, but these guys just don't care and deal with it as they want. So, hence my post today. Hopefully they will live up to their agreement and make this job right.....

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?