Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

Lighting Originals Inc

Lighting
Toronto ON M6A 1V4
Write a Review
Write a Review

HomeStars  >  Lighting in Toronto  >  Lighting Originals Inc  >  No straight answer after a month as to when purchase will arrive
Shereen in Toronto
Shereen in Toronto
7 reviews Toronto, ON
2/10

No straight answer after a month as to when purchase will arrive

This was my first and only experience with Lighting Originals. I purchased lights via a phone order for pick up on Dec 26, 2019. At the time, I was told the order will arrive in about 2 weeks. On Jan 13, I called to follow up and was told by the same person about 1 or 2 weeks. On Jan 26, I was told 1 week. The order was finally ready on Feb 7, six weeks after the purchase date. Although I am happy with the lights, I was not impressed with the store's communication and turnaround times. They should not have given me the expectation of a 2 week turnaround and kept me hanging every time I followed up. I would only recommend them if you are looking for the best price and also ok with not knowing when your order will arrive.

Approximate cost of services:
$1,446.00
1 of 1 people found this review helpful.
Was this review helpful?

Previous versions of this review:

Shereen in Toronto
Shereen in Toronto
7 reviews Toronto, ON
0/10

No straight answer after a month as to when purchase will arrive

This was my first and only experience with Lighting Originals. I purchased lights via a phone order for pick up on Dec 26, 2019. At the time, I was told the order will arrive in about 2 weeks. On Jan 13, I called to follow up and was told by the same person about 1 or 2 weeks. On Jan 26, I was told 1 week. The order was finally ready on Feb 7, 6 weeks after the purchase date. Although I am happy with the lights, I was not impressed with the store's communication and turnaround times. They should not have given me the expectation of a 2 week turnaround and kept me hanging every time I followed up. I would only recommend them if you are looking for the best price and also ok with not knowing when your order will arrive.

Approximate cost of services:
$1,446.00