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Windows & Doors Installation & Service
Ajax and Peterborough locations to Serve You Peterborough ON K9J 1Z3
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HomeStars  >  Windows & Doors Installation & Service in Ajax  >  Lifestyle Home Products  >  Storm door installation nightmare
Liann in Toronto
Liann in Toronto
2 reviews Courtice, ON

Storm door installation nightmare

We were recommended this company from my parents because they did a beautiful job on their doors so we thought great! What a nightmare. They had to come and measure 3 separate times, I specifically said I would not be home until after 5, 2 out of 3 times they came before that and no one was here. Then finally, months later (covid impacted for sure) we got the install date, so I took a second day off work, the guys showed up, were here about 10 minutes and told us the door wouldn't fit, happy holidays and left!!! Trying to deal with customer service was beyond frustrating because she didn't know what was wrong the door (totally not her fault, she is not an installer). 2 weeks later, we got Travis and Tony here for the installation - they are the only reason I am giving any stars, they were great and I would recommended them. Not even 24 hours after install, I notice there is a big hole in the screen so back to customer service I go, probably for no resolve. If you are going to use this company, ask for Travis and Tont, otherwise be aware that you may be left highly unsatisfied!

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