Storm door installation nightmare
We were recommended this company from my parents because they did a beautiful job on their doors so we thought great! What a nightmare. They had to come and measure 3 separate times, I specifically said I would not be home until after 5, 2 out of 3 times they came before that and no one was here. Then finally, months later (covid impacted for sure) we got the install date, so I took a second day off work, the guys showed up, were here about 10 minutes and told us the door wouldn't fit, happy holidays and left!!! Trying to deal with customer service was beyond frustrating because she didn't know what was wrong the door (totally not her fault, she is not an installer). 2 weeks later, we got Travis and Tony here for the installation - they are the only reason I am giving any stars, they were great and I would recommended them. Not even 24 hours after install, I notice there is a big hole in the screen so back to customer service I go, probably for no resolve. If you are going to use this company, ask for Travis and Tont, otherwise be aware that you may be left highly unsatisfied!
- Approximate cost of services:
- $1,100.00
- Company Response
Thank you Liann in Toronto for taking a moment to write a review about your recent experience with Lifestyle Home Products. My name is Jen and I am part of the Customer Care team. I would like to address these issues with you. When you have a moment, please feel free to contact me at 1-888-465-0593 ext 248. I look forward to speaking with you then.
