LawnSavers Plant Health Care Inc

I am completely disatisfied with the Lawncare services provided by Lawnsavers. While there seems to be some positive reviews, I have found that comments posted are not indicative of my experience.

There have been several problems:
1. I opted not to pre-pay and instead elected to pay by visit. Every single invoice I received was incorrect. Customer Serviceproceeded to tell me to calculate the correct amount I was quoted and pay this. Something to do with system constraints. Probkem was that on some invoices I wasn't even sure what the correct amount was.

2. Various calls and emails that a technician was going to complete a service but they did not show up. Reasons given for not showing up were dubious at best. Excuses provided that just did not make sense (e.g. Gate locked when it was not).

3. Promises that someone was going to call me but no one reached out to me. Claims that they called, but my incoming call list at home, work and cell phone showing no indication that they called.

4. When I called about my invoice, I received different amounts on what I actually owed, depending on who I spoke to. Also customer service reps who were not familiar with the quote provided to me.

5. they claim that their fiesta weed control is so effective. This was the year with the most weeds that I have had on the lawn. Spent more time pucking weeds by hand than any other year. Promises were made to have the technician meet with me when I was home to discuss my lawn needs. No one ever came nor did customer service ensure that the commitment was fulfilled.

6. Promises for the Operations Manager to contact me but again this individual did not call. No messages were left on my cell phone, work and home numbers.

I will be using a different company to complete my remaining services for the year. Suffice it to say I definitely will not be using their services next year. This company really demonstrated their ineptitude and lack of follow through.