service decline over last 2 years
I think it was because of the rating on this site that I moved to Lawnsavers. Was happy with them pre-pandemic - they send helpful emails and such. However, these last two years has been a STRUGGLE to ensure that I receive timely service ... other lawn care companies out and about for weeks and months before I can get my first service. Lucky if I get my final service in before the snow flies.... ridiculous that my fertilizer is being applied once frost is present. Just really disappointed at how the service has gone down hill quickly. Even if the entire season was discounted 50% I wouldn't stay. Just too much hassle trying to get service. I don't have time for that.
- Approximate cost of services:
- $500.00
- Company Response
I'm sorry for any misunderstanding and any frustration you are feeling.
Have you been receiving our service updates and service timeline schedule?
Your last application of the year is called a "Winterizer". It is intended to be applied to "dormant turf", based on soil temperatures (not air temperatures) in order to strengthen the lawns nutrition reserves in its root system, but is applied only once a lawn ceases top growth. Any earlier would cause unnecessary stress to a lawn before winter sets in (when soil freezes).
Frost is only present when there is a differential between the surface(air temperature) and a warmer "soil temperature". Soil temperature is what dictates grass plant root growth.
LawnSavers operates as a year round company and focuses on whats best for your lawn's ultimate health, Unlike some of our big competitors, we are not seasonal and focused on closing up shop just because it's cold out.
Since this review was marked anonymous/private, Please email us directly at feedback@lawnsavers.com so we can review your specific account for any irregularities and give us a chance to offer any resolution that may be available for you.
We always want to make sure you are happy!