Excellent service commencing with the receptionist who took our call. As the first point of contact with the general public it is in a company’s best interest to have a receptionist who is as nice and informative as the one employed at Lairds.
We outlined problem with A/C to her in the morning and she scheduled a team member to come and view in the afternoon. The fee with taxes is $140:00 and I guess most companies would charge similar.
Charlie was our service engineer. He was a pleasure to meet. Knowledgeable, experienced, courteous and efficient. He looked at all aspects of the A/C both on the outside garden unit plus furnace and breaker circuit board in basement. He identified and fixed the problem,( new capacitor), and the unit was back up and running great within the hour. Many thanks for a great service.
- Approximate cost of services:
- $300.00
- Company Response
Thanks Martin. Charlie is an incredible technician, we are thrilled to see you happy. Thanks for your review!