Annual furnace maintenance and tankless water heater flushing
Re: the furnace- I was told technician that we had a “cheap” furnace and why did I not do research before installing a new one 4 years ago. He said his testing showed the carbon monoxide output was over the normal limit and that the “heat exchanger” needed to be replaced. He said the office will back to me. We were left worried for a week and no return call from the office. I called them and another technician was sent who came and went so quickly, handed me a piece of paper with a new reading on it and said everything was fine. No explanation for the previous reading from him or the office. Are they telling the truth?!
Re- the tankless water heater flush- the technician poured the corrosive flushing solution down my laundry sink without rinsing . Next morning I found my sink with dark brown stains and the sink has permanent corrosive marks. Has to be replaced and they have refused to compensate me.
I had been a customer of theirs for 20 years!!
- Approximate cost of services:
- $400.00