Kolani Contractors

Kitchen & Bathroom - Cabinets & Design
Toronto ON M8X 1E2
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Reviews for Kolani Contractors

Average customer rating:
7.6 10 (17 reviews)

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christine from Toronto
christine from Toronto
1 review Toronto, ON
10/10

Kitchen countertop

I recently got my counter top done by kolani. They were very professional and were able to provide me with all the information i needed for the project. They had multiple granite slabs to choose from. They are very helpful and very friendly. I am very satisfied with their work I will recommend friends and family to them for sure.

Approximate cost of services:
$80,000.00
1 of 1 people found this review helpful.
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Anthony in Scarborough
Anthony in Scarborough
1 review Scarborough, ON
10/10

Granite Kitchen Counters

I ordered granite counter tops for my new kitchen. I was able to select the slab of granite from multiple sources to ensure I had the best selection available. The measure and instillation was done on time and prompt and all for a great price. The installation was accurate and special attention was given to ensure minimal mess was left. All of the small details I requested were met. I have already recommended their services to friends. Go check them out, ask for Tia, she's great!

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Erik in Aurora
Erik in Aurora
8 reviews MARKHAM, ON
0/10

kitchen renovations

Absolutely horrible!! We had a contractor we worked with but the recommended we use Kolani for our kitchen cabinets and for our countertop. Should have gone elsewhere!
We ordered our kitchen through the contractor and was told that we would get our cabinets in 6-8 weeks. Contractor called them at week 7 and was told they would come next week. Week 9 and we still had no cabinets! Cabinets finally are ready to arrive at our house on week 10. The contractor waits and waits and waits for them to come and they don't show up. They apologize and say that the cabinets will arrive on Saturday so if we (the homeowners could stay home to opent he doors for them). We stay home all Saturday and no one shows up. Called the contractor to call Kolani to see what's up and only after many voicemails from the contractor did he find out that they couldn't make it Saturday and they would bring the cabinets on Monday instead. Ridiculous that no one would call us and tell us and that we would have to chase them down. Sunday at about 8pm at night our doorbell rings and Kolani delivery guys are there with our cabinets. It's the only one in the truck so they just left this MASSIVE trailer on our driveway (they wanted to leave it on the street).
We thought maybe the nightmare was finally ending with these guys but NO.
They installed the cabinets, some needed to be fixed because they were damaged. So the contractor madea note of the ones that needed to be fixed.
First countertop installation attempt failed because they cracked it. Second time they came but without the right bar posts (contractor had to go pick them up himself).
To get the replacement cabinet doors took OVER FOUR MONTHS! Same thing as getting the cabinets. They had them and were coming on a certain date, but never showed and the contractor waited and called them. They did this so many times that we didn't want anything to do with them anymore and were willing to keep our retainer and they could keep their doors! Contractor kept trying to call them and they tried to come on a couple of saturdays and again would just NOT show up so we just refused to allow them to come on a Saturday.

Finally came a couple of weeks ago to replace the doors and I'm glad I NEVER have to deak with these guys again! Absolutely horrible. No respect whatsoever for someone's time.

Approximate cost of services:
$0.00
3 of 4 people found this review helpful.
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albi in Etobicoke
albi in Etobicoke
3 reviews Etobicoke, ON
0/10

Kitchen countertop

We ordered a new granite countertop from Kolani Contractors located in Jane Street. The nightmare began after we placed the order.
The design did not include many featured we required and we are very unhappy with the end result. Very unprofessional and rude in communication. The site manager, Tahsim, completely denied what he offered the day we placed the order. He did not even bother to ask if we liked it or not after installation was completed. When considering using the company, be carefull when you sign the contract - read carefully those fine print lines. In addition, you will be asked for a down payment before starting the job. Do not give out your credit card number(when they claim the payment engine is not working). Be present when the payment is processed.
We are very disappointed and I would not recommend this company

Update:
Thanks Tia for following up. It was a pleasure communicating with you.

Approximate cost of services:
$3,300.00
2 of 2 people found this review helpful.
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Company Response

Dear Albi,

Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.

We’re sorry that you received service that prompted you to post a complaint online, and we regret any inconvenience or frustration that this experience has caused you.

To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our clients, I have been notified of this posting and would like to speak to you directly. Due to our high sales volume in Etobicoke I am unsure of who you are. It would be very helpful for you to contact me at 416-242-3333 so that I may locate your file and resolve these issues immediately.

Your patronage is very important to us, and we hope that you’ll continue to give us opportunities to serve you.

Thank you again for bringing these matters to our attention.

Sincerely,

Tia Assaf
Director, Sales & Design

April 5/12 Update:
We returned to repair the issues and spoke to Albi who claims to be satisfied with the end result. Thank you Albi for your patience and understanding. It would be helpful to post a review expressing how you felt about the service.

Erik in Aurora
Erik in Aurora
8 reviews MARKHAM, ON
10/10

Electrical work

These guys are top notch! Very professional and took the time to clean up the wiring nightmare that was left in our basement when we moved in. Everything was done to code and they arranged for a master electrician to come by after the fact to make sure everything was done properly. Would not hesitate to call these guys again for future electrical work.

Approximate cost of services:
$0.00
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Niel in Etobicoke
Niel in Etobicoke
1 review Etobicoke, ON
10/10

Kitchen Renovation

We've had several renovations completed in 3 different houses by different contractors in the past and by my luck I was never completely satisfied with the end result. We have to say that the recent renovation project completed by Kolani Contractors exceeded our expectations. Their frendilness and professionalism were truley appreciated. Of particaular benefit to us were:

- the project was started and completed on time
- Excellent communication with issues related to the project
- When we expressed concerns they were able to discuss the matter and respond with a solution
-The ideas presented were well thought out and added value to the project
-The estimate, contract, and final invoice were well detailed so that we knew exactly what we were paying for
-The price was fair and the quality of the work was high,

Overall, this was an extremely satisfying experience and we wouldn't hesitate to use your services again, or to reccomend you to our friends and family. Thank you Kolani Contractors

Approximate cost of services:
$50,000.00
1 of 1 people found this review helpful.
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Amy from Etobicoke
Amy from Etobicoke
1 review Toronto, ON

First Review

10/10

Bathroom

We are extremely happy with our bathroom renovation. I've been waiting 10 years to have a new bathroom and I'm happy to have chosen the right people to do it. Kolani Contractors were were prompt, and professional, and I would not hesitate to reccomend their services to my friends and family.

Amy

1 of 3 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Kolani Contractors

Kolani has the capability to perform all types of home renovations. We focus on exceeding the customers' expectations by building a quality project safely, on time, and within Budget. Our teams of certified professionals are ready to help you in all aspects of your project. For all your renovation needs ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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