Flooring Installation review in Toronto Downtown
I recently had carpet replaced by engineered hardwood in the three bedrooms of our condo in downtown. To match the existing flooring in the living room I need to use the Satin-Flooring material. Satin-Flooring has a list of dealers but I wonder whether they have bothered to monitor the performance of their dealers to keep them on list. After going through the tiresome inspection and quotation with several dealers, I am unable to convince myself that they can eventually complete the job. The search ended when we found Kingsway Carpets & Blinds.
I believe Kingsway is one of the few flooring company who know and practice the customer service.
Manny of Kingsway took her time to address my needs and what I wanted for the job. Her colleague Elizabeth also help to solve the technical issue.
During the works, Manny closely administered the whole process to make it a success. She was prompt to answer my queries, submitting the quotation and arranging the inspection. A problem (with the supplier) was readily handled and solved. The flooring was delivered and installed on time and professionally by a very polite and courteous installer. Extra material ordered is returned to supplier and I get the refund promptly.
I am not saying that Kingsway is charging the cheapest cost, but I will recommend them if you are looking for better services for your works.
Peter at Downtown Toronto
- Approximate cost of services:
- $9,000.00
- Company Response
Thank you Peter for your business and your time to post a review. Your hard work from knowing exactly what you need , material , color underlay helped on getting the job done on record time. Luck was on your side also with the availability of product and installer. Enjoy the new look!
Manny, Elizabeth,Matthew
The Kingsway Team that made it possible