Peter in Toronto Downtown

I recently had carpet replaced by engineered hardwood in the three bedrooms of our condo in downtown. To match the existing flooring in the living room I need to use the Satin-Flooring material. Satin-Flooring has a list of dealers but I wonder whether they have bothered to monitor the performance of their dealers to keep them on list. After going through the tiresome inspection and quotation with several dealers, I am unable to convince myself that they can eventually complete the job. I am very satisfied that at last I found one dealer who employed MATMAK Flooring for installation works. I believe MATMAK is one of the few flooring company who is committed in flooring installation service. Matthew of MATMAK a very talented, skilful, polite and courteous installer to make the installation works a success. His partner Michael is also a cheerful guy who add a happy mood to the tough installation works. During the site inspection, Matthew measured the works area and estimate the required quantity accurately for ordering. He took his time to explain the working procedure to me to remove any worries. The flooring was delivered and installed on time and professionally. He arranged to deliver the shoe moulding earlier so that I can paint them before the installation to save the painting effort. He kept the site tidy by cleaning after key steps and handled the works with care even at difficult corners. He cleaned up the mess thoroughly after the completion of the works and cleaned up the slight glue stain by adhesive remover. As promised he also returned another day to fix up problem that I found after he left. He returned extra material ordered to supplier and I get the refund promptly. I will definitely recommend MATMAK Flooring to others if you are looking for better performances for your works. Peter at Downtown Toronto

I recently had carpet replaced by engineered hardwood in the three bedrooms of our condo in downtown. To match the existing flooring in the living room I need to use the Satin-Flooring material. Satin-Flooring has a list of dealers but I wonder whether they have bothered to monitor the performance of their dealers to keep them on list. After going through the tiresome inspection and quotation with several dealers, I am unable to convince myself that they can eventually complete the job. The search ended when we found Kingsway Carpets & Blinds. I believe Kingsway is one of the few flooring company who know and practice the customer service. Manny of Kingsway took her time to address my needs and what I wanted for the job. Her colleague Elizabeth also help to solve the technical issue. During the works, Manny closely administered the whole process to make it a success. She was prompt to answer my queries, submitting the quotation and arranging the inspection. A problem (with the supplier) was readily handled and solved. The flooring was delivered and installed on time and professionally by a very polite and courteous installer. Extra material ordered is returned to supplier and I get the refund promptly. I am not saying that Kingsway is charging the cheapest cost, but I will recommend them if you are looking for better services for your works. Peter at Downtown Toronto