Kent Ford Design Group

Landscape Architects
Toronto ON M5A 3X9
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Private User
Private User
Private User reviews Toronto, ON

First Review

0/10

Landscape plan

I would not recommend Kent Ford. We paid for $4000 for a landscape plan had was very poor. There were many mistakes in the plan. He did not include the slope of the land. We had to build a retaining wall which was an extra 16k. The pergola he designed did not have enough support. The screens that he designed when very expensive and he did not listen to our need. He was difficult to deal with.

Approximate cost of services:
$4,000.00
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Company Response

The homeowner who wrote this review was referred to me by another client. In hindsight we would not have taken her on but did so given her personal connection with an existing client. While the husband was enthusiastic and supportive of our work and a pleasure to work with, the wife was not. She was suspicious and antagonistic and so tight on the dollars that she argued with her husband on which dying weed trees to keep in their back yard in order to save on removal costs.

I believe that she was against the idea of hiring and paying a certified professional to come up with an architectural plan in the first place. In my view she would have been content designing the project herself while stumbling through the construction process. The " many mistakes in the plan " she refers to were opinions provided to her by a unidentified contractor with whom we had not opportunity to contact for Q and A. This same contractor apparently quoted the simple acrylic panels we designed at $ 15,000 each when they should have been $ 1,500. The difference says it all.

Not including " the slope of the land " as she claims was due to the fact that we were not retained to come up with a grading plan, which was part of more than one attempt to streamline her fees.

Professionals and homeowners both should trust negative first instincts when entering into a new working relationship .