Junk It!

Through our dozens of home projects, I've booked bin disposal services several times, including Junk It once before. My first experience with JunkIt was good, but had tried a couple other local places in an attempt to save a buck.

This time, mid-day, we decided to see if we could get a bin for the same day to remove an old rotted deck - Jaime at the Toronto location tried his best to accommodate our last-minute request and came through, and even honoured the $25 online booking discount (since we weren't able to book online for the same day). He was really patient with me on the phone even though I had some distractions when I was on the call. We had booked the bin for 2 days, but we managed to fill it within 2 hours.. called Jaime back, and he made arrangements to have the bin picked up the next day. We were thrilled when the truck arrived the next AM... too many of our neighbours are letting their disposal bins sit on their driveways for weeks... we didn't want to be like them.

The driver was quick and professional with both the drop-off and pick-up of the bin.

Most of all, we were satisfied with the email confirmations, receipt and prompt communication of the bin weigh-in - The weight communicated seemed just about right for what was in the bin. With other suppliers we've used in the past, we most often felt like the weight was seriously padded, and we'd often been surprised with additional $300-$500 credit card charges (on top of the base bin fee), with no communication on the weight unless we followed up.

We will book Junk It again should we need a bin disposal again. They were prompt, efficient, priced competitively and fair.