Jones Pools helped us build the backyard of our dreams
Incredible service and quality!
Sometimes it is better to terminate a contract when personalities conflict before any work gets started. The $500.00 was used for the time and travel spent to apply for your pool permit with the City of Vaughan, which I am sure your current contractor appreciated having that legwork done for them. I am glad you are happy with your current contractor and sincerely hope you enjoy your new backyard.
I am glad you were happy with the pool closing itself. But I am sorry that it turned into an unfortunate situation. We still contend that we did not cause the damage to your deck and that we did not enter your yard without your knowledge. We closed your pool in October and you stated the deck chipped in December. Our service employees were not even working in December. The office staff was trying to see if they could get advise on how to get the coloured pattern concrete chip fixed out of courtesy to no avail. I understand that we will never agree on what transpired and there will never be a solution to it.
Thank you for taking the time to write such a nice review. It was and still is a pleasure dealing with you. We hope you enjoy your pool for years to come.