Jia Jia Moving

Moving & Storage
150 Telson Rd Unit B Markham ON L3R
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79%

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Reviews by rating (past 12 months)

Reviews for Jia Jia Moving

Average customer rating:
8.8 10 (161 reviews)

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Eddy in Markham
Eddy in Markham
2 reviews ,

First Review

0/10

Careless and clumsy!!

Last year, my mom and I moved from North York to Markham. We were living at a rental apartment in North York because we sold our house and were waiting to move into our new home in Markham. My mom and I really regretted hiring this company. When we moved to the rental apartment, we used [competitor- ed] and they were a lot more professional. Not only were they quick, they were experienced and no damages to the house or furniture. The reason we hired Jia Jia to move to our new home was because [competitor] was fully booked and partly because my mom actually believed the "Next day moving available" line in their Chinese ad. Anyways, these Jia Jia guys bumped some furniture onto the walls and when I asked them to move my treadmill to the basement, they scratched the door frame and the wall opposite of the door. One guy moved my mom's 36 in. CRT TV to her room and he was just dying. I was so afraid he would drop the TV.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much for your review Eddy~ All our move are covered under our insurance. Unfortunately, accidents do happen during moving. But when it does, we will take responsibility to remedy the situation. Please provide us the opportunity to fix our mistake by email any details of the damage to us at info@jiajiamoving.com. Thank you very much! ~All the very best from Karen & Jia Jia moving team.

Sanjeev Goel
Sanjeev Goel
11 reviews Maple, ON

First Review

8/10

Movers

Great service, good attitude.
no scratch and very good in listening to instructions. 4 resources were assigned to the project.
Great service, good attitude.
Great service, good attitude.
Great service, good attitude.

Approximate cost of services:
$1,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you very much for your review Sanjeev~ All the very best from Karen & Jia Jia moving team.

RayT from Toronto
RayT from Toronto
12 reviews ,
10/10

Home Moving

I had a few friends recommend me Jia Jia movers. They are mostly mandarin chinese speaking workers, but they can usually understand and sometimes speak a little english too. Booking was efficient, but they don't seem to reply to emails. The showed up on time, had 4 guys and a large truck do my entire house move in one single trip. They very carefully disassembled and wrapped my antique grand piano up beautifully, as well as a 50" rear projector view tv. They were so fast that I was still in a rush to keep up with them in terms of taking apart last minute tables and putting things into boxes for them to move. No additional charges for rolls or tapes etc that previous moving companies charged me for. One guy did break one of my ikea dresser legs (their stuff is pretty flimsy) when he tried to lift the unit all by himself. Final bill was as quoted, but they do ask you pay enough tip (approx 10%). I would use them again or recommend them to friends.

Approximate cost of services:
$900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

Thank you very much for your review RayT~ All the very best from Karen & Jia Jia moving team.

Daniel from Riverdale
Daniel from Riverdale
1 review Toronto, ON
10/10

Moving

I moved recently with these guys and was more than happy. They turned up on time, wrapped up all of my furniture for moving, and were careful with the walls and ceiling. Pros all around. The price quoted was the price that was paid. Book early to get the cheaper truck.

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Company Response

Thank you very much for your review Daniel~ All the very best from Karen & Jia Jia moving team.

Unionville-2446
Unionville-2446
1 review Toronto, ON

First Review

2/10

Moving

When I called Jia Jia from the yellow pages they gave me a very good price of $ 50.00 an hour which is the cheapest around and if I knew they charge me $ 75.00 an hour after 9 PM, I would have taken a noon or even better time to avoid the over time, doesn't make sense right, When I refused an overtime
and the next thing they do call their office back and forth waste time and threaten to leave with my stuff or throw it on the street. The next thing they took off with the truck without informing me, I almost had a heart attack.

The next day I am called to their office and see a horrifying bill, although there was no overtime but they charged me for 8 hours, which was not correct....I moved out of a two-bedroom condo and any body would laugh that I was charged for 8 hours moving, now lets see how it added to 8 hours.

Their Modus Operandi of this company is to give a convenient evening time, start loading slowly and once it is like 7.30 or 8 demand an overtime and helpless customers have no choice as their stuff is in the truck.

2 of 2 people found this review helpful.
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Company Response

Thank you very much for your review~ We have bettered our service over the years and we invite you to give us a try. I promise you won't be disappointed. All the very best from Karen & Jia Jia moving team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Jia Jia Moving

Jia Jia International Moving Inc. is one of the largest moving companies in Toronto. We are the first and only Canadian Chinese member of CAM (Canadian Association of Movers). We have been serving customers in the Greater Toronto Area and across North America for 17 years. We are well known for our reliable service, affordable pricing and professional movers. As the one and only moving company to display a full pricing list online, we strongly believe in service honesty and integrity.

****

In Chinese, "Jia Jia" means better and better. We always strive to give our customer the best moving experience. With up-to-date moving equipment, fully trained movers and competitive pricing, we are continuously improving to provide the best value for you! When you are looking for moving companies in Toronto, know you can trust Jia Jia Moving
Why Us?
*20+ years of experience
*Upfront pricing: Our rates are published on our website
* Canadian Mover's Association member
*A+ rating BBB member
*Free Estimation, boxes and storage
*Wide range of moving services
*Open weekends and holidays
*After hours hot line

Our Services Include:
*Knowledgeable Moving Consultant (free of charge)
*Packing Service
*Residential Move
*Commercial / Machinery Relocation
*Long Distance Move
*Storage: Long term, Short term and free storage for up to 3 days for Jia Jia Moving customers
*Specialty Moving: Big-screen TV, Upright or Grand Piano, Pool Table, Safe, Machinery
*Moving Materials: Wardrobe Box, Mattress Cover, Sofa Cover, Moving Blanket, Packing Tape, Moving Gloves, Bubble Wrap, Foly foam packing sheet, Newsprint, Floor shield, Skid with Wrap Film
*Plastic Bin Rental: Eco-friendly Moving Box Rental with CheerBox

CATEGORIES
Moving & Storage
PRODUCTS
Moving supplies, eco-friendly plastic moving box rental.
SERVICES
Our Services Include: *Packing Service *Residential Move *Commercial / Machinery Relocation *Long Distance Move *Storage: Long term, Short term and free storage for up to 3 days for Jia Jia Moving customers *Specialty Moving: Big-screen TV, Upright or Grand Piano, Pool Table, Safe, Machinery
SPECIALITIES
*Specialty Moving: Big-screen TV, Upright or Grand Piano, Pool Table, Safe, Machinery
WEBSITE
http://www.jiajiamoving.com
YEAR ESTABLISHED
21
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Cash, Credit Cards, online e-transfer
MEMBERSHIPS
BBB, CAM
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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