When I called Jia Jia from the yellow pages they gave me a very good price of $ 50.00 an hour which is the cheapest around and if I knew they charge me $ 75.00 an hour after 9 PM, I would have taken a noon or even better time to avoid the over time, doesn't make sense right, When I refused an overtime
and the next thing they do call their office back and forth waste time and threaten to leave with my stuff or throw it on the street. The next thing they took off with the truck without informing me, I almost had a heart attack.
The next day I am called to their office and see a horrifying bill, although there was no overtime but they charged me for 8 hours, which was not correct....I moved out of a two-bedroom condo and any body would laugh that I was charged for 8 hours moving, now lets see how it added to 8 hours.
Their Modus Operandi of this company is to give a convenient evening time, start loading slowly and once it is like 7.30 or 8 demand an overtime and helpless customers have no choice as their stuff is in the truck.
- Company Response
Thank you very much for your review~ We have bettered our service over the years and we invite you to give us a try. I promise you won't be disappointed. All the very best from Karen & Jia Jia moving team.