Interlock Metal Roofing - ON

Roofing
5, 2800 Argentia Road, Mississauga ON L5N 8L2
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HomeStars  >  Roofing in Mississauga  >  Interlock Metal Roofing - ON  >  Good product, bad warranty and inexperienced installers.
Robert from Ottawa
Robert from Ottawa
3 reviews Ottawa, ON
7/10

Good product, bad warranty and inexperienced installers.

I had my roof replaced by Interlock about a year ago. The product itself seems quite good. Installation initially had some serious issues as the installers were inexperienced contractors; but they were resolved amicably before I paid the balance over a period of a few weeks. However the reason for the 4 stars is that I paid to have 2 nails installed per shingle, to raise the wind rating warranty from the standard 193 Km/h to 220 Km/h (4 nails would be 275 Km/h). This was agreed with their sales rep Derek and is in the work orders. 2 nails were installed, however Interlock fails to provide the warranty with an upgraded wind rating and it's still just for 193Km/h, even though its almost a year later and I have sent many messages to Derek about it.

Edit: After the reviews were posted I was contacted by Scott and the warranty update was provided. Hence the review is updated.

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Company Response

Hi Robert,

Re: Guardian Warranty Update

INTERLOCK ROOFING LTD.
9969 River Way
Delta. B.C. V4G 1 M8 Canada

Please be advised that your Guardian Warranty has been upgraded to reflect the 2 nail application.
The Manufacturer warrants that the Product will resist wind speeds of up one hundred and fifty (150)mph (241)kph.

Thanks, Scott
Interlock® Metal Roofing
Ontario's Best Roof™
scott@ontarioroofing.ca
289-272-6145 / 1-866-319-876

Previous versions of this review:

Robert from Ottawa
Robert from Ottawa
3 reviews Ottawa, ON
4/10

Good product, bad warranty and inexperienced installers.

I had my roof replaced by Interlock about a year ago. The product itself seems quite good. Installation initially had some serious issues as the installers were inexperienced contractors; but they were resolved amicably before I paid the balance over a period of a few weeks. However the reason for the 4 stars is that I paid to have 2 nails installed per shingle, to raise the wind rating warranty from the standard 193 Km/h to 220 Km/h (4 nails would be 275 Km/h). This was agreed with their sales rep Derek and is in the work orders. 2 nails were installed, however Interlock fails to provide the warranty with an upgraded wind rating and it's still just for 193Km/h, even though its almost a year later and I have sent many messages to Derek about it.

Was this review helpful?