This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
Stairs reface from carpeting to wood
this review comes as surprise to me because you spent over an hour reviewing my work before you made final payment. Granted the handrail coming loose was a legitimate issue which I address quickly, the rest of your complaint is BS and I'll explain why. I have and will post pictures of this job of before and after so any potential customer will have a chance judge for themselves the work that i did for you which by no means is a small simple job and you gave me that job because by your own admission none of the other companies could do. First when doing a recap there is no guaranty that the creaks will stop, you were told this from the start and the fact that only is still creaking means i did a very good job. Second, the pictures that i will post show the stairs in the light that was working on which is same light you were checking my work when you paid and the stairs look awesome but let me tell you natural light has an effect on finishing, halogen lighting has a different effect and LED lighting has a totally different effect. if you changed your lighting i can do nothing about that. Most customers provide me with a flooring sample to match thickness but in your case you did do that because the flooring sample you gave to match the stain is totally different than the flooring you have at the top of your stairs so that made it difficult to match the thickness and let me tell you a 1/16" is an acceptable variance. And as far as contacting me, most people leave a message and you have my email as well which you said was the best way to communicate, well i never received any emails from you. By my reviews on Homestars anyone can see that i try my best to satisfy my customers but you can make everybody happy only some of time. Good luck to you and congrats on the birth of you child.
Thank you Richard, I appreciate your great review, I love working with clients like you and meeting your expectations. Cheers
Customer stairs and railings for our addition.
Thank you Tom for this awesome review, it was pleasure working with you and we are happy to know that we were able to accomplish your vision. Thank you again
Thank you for this great review
Thank you very much for this great review, we at Inter Stairs always try to put our best foot forward and are happy to have done so with you. Thanks again
Thank you Gustavo, your review is appreciated. We at Inter Stairs strive to listen to what the customer wants and we are glad that we were able to provide you with just that. thanks agian
Thank you Roberto for a great review, We at Inter Stairs pride ourselves in designing custom stairs and railings to meet the customers taste,We are glad to be able to work with you to create this beautiful stairs and railings, by the way, your new kitchen compliments the stairs beautifully, it was a pleasure working with you. All the best.