Whole House Window & Patio Door Replacement
We would like to first start off by saying how disappointing the service is. We placed our order on August 2 and as of this review, it's been 12 weeks. We still do not have a firm delivery date from Inline. I was initially promised a delivery date of end of Sep. A week before the end of Sep, having not heard back from Inline for a delivery date, we followed up with our sales rep. It was incredibly difficult to get a hold of the sales rep. We tried to email, call and leave multiple voice mails. When we finally got a hold of the sales rep we learned that there was a mistake and that our windows will not be ready end of Sep. So we asked for a revised date, and he was UNABLE to provide one. We called each week to try to get an update but each week we were been disappointed. It is now 12 weeks since our order and still NO delivery date confirmed. For the amount of money we are spending we expect more transparent and open communication from Inline. How do you trust a business that can't keep their promise?
- Approximate cost of services:
- $25,000.00